Sr Quality Auditor

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

Support the Technical Services team with internal quality and compliance auditing. Verify Preventive Maintenance (PM) process specifications and standards are accurately followed within Universal Studios Hollywood Technical Services. Devise and implement internal audit programs, processes, and procedures to ensure compliance. Schedule and coordinate regulatory and third-party Quality Safety Inspections.

• In conjunction with the Compliance Manager, oversee the internal technical audit program for all attractions (rides and shows).
• Develop and communicate an annual Internal Audit Schedule in partnership with all stakeholders.
• Ensure all venues and processes identified in the yearly planning calendar are audited as outlined in the plan.
• Coordinate the internal audits and audit closing meetings. Develop and maintain required databases regarding findings and corrective action plans. Monitor completion of corrective action plans.
• Conduct internal audits and support external audits during non-operational hours when necessary.
• Develop procedures, training plans, and auditing processes to ensure that the Technical Services department is in compliance with applicable requirements, standards, and codes and regulations.
• Ensure third party auditors are competent to perform scope of work. Monitor third party auditor performance and follow-up items.
• Analyze data to identify and communicate organizational trends as a result of the auditing process.
• Develop relationships throughout the organization to drive change.
• Perform other duties as assigned.
• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $65,000 - $85,000

Qualifications

• Bachelor’s or Associate’s degree in a technical field with 3+ years experience in a Quality role, or a High School degree / GED with minimum of 7 years experience in theme park ride & show maintenance
• Ability to learn and interpret applicable codes and standards for theme park operations and maintenance, including DOSH, ASTM F24, ANSI, ASME, AWS
• Strong working knowledge of maintenance and inspection processes
• Strong interpersonal and influencing skills, with ability to resolve conflict, conduct interviews and effectively communicate information
• Ability to work independently under pressure; proactive thinker/self-starter
• Ability & willingness to work overtime, weekends and holidays with short notice
• Proficiency in Microsoft Word, Excel, Outlook and PowerPoint

Desired Characteristics

• Familiarity with Quality Management System