IT Cybersecurity Specialist (SYSADMIN)

To qualify at the GS-11 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-09 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience must include performing the following types of tasks on a regular basis. Developing IT system evaluation procedures, utilizing standard testing tools to assess technical specifications, and identifying critical operational issues. Implementing security methods and procedures to safeguard information systems and data, ensuring consistent availability, authentication, confidentiality, and integrity. Knowledge of systems integration and maintenance methods to oversee the installation of hardware/software updates, while maintaining enterprise-level monitoring tools to ensure data integrity and system stability. Troubleshooting, diagnosing, analyzing, and identifying system malfunctions to determine the source and cause of the problem. Assisting contracting or procurement, and contract negotiation and administration. In addition to meeting the specialized experience requirement, you must also have IT-related experience demonstrating each of the competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Teamwork- Has the capability to encourage and facilitate cooperation, pride, trust, and group identity; fosters commitment and team spirit, and works collaboratively with others to achieve shared goals. Technical Competence- Uses knowledge acquired through formal training or extensive on-the-job experience to perform your job. Works with, understands, and evaluates technical information related to your role, and advising others on technical issues. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.