Senior Healthcare, Higher Education, and Non-Profit Commercial Banking Relationship Manager

About this role:

Commercial Banking has more than 8,000 team members across 8 divisions and 80 markets nationwide providing industry expertise, customized solutions, and local service to support the diverse financial needs of customers. Commercial Banking provides products and services, including credit and treasury solutions, to customers with annual sales typically ranging from $500+ million. With its Specialized Industries group, Wells Fargo also provides expertise across industries including Agribusiness, Gaming, Healthcare, Government & Institutional, and Technology throughout its regional presence.

Healthcare, Higher Education and Non-Profit (HHN) is part of Specialized Industries within Commercial Banking. HHN covers large institutional clients seeking complex solutions in depository credit, treasury management and investment banking.

Wells Fargo is seeking a Senior Commercial Banking Relationship Manager for Healthcare, Higher Education and Non-Profit that will lead and support a team of business development individuals in sourcing new Commercial Bank Clients, by cultivating relationships through existing networks. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Independently develop, retain, and grow moderately complex client relationships and lead team while leveraging a solid understanding of the art of relationship management, by understanding the needs and priorities of clients and financial decision makers, responding quickly, communicating proactively but strategically, managing expectations, and soliciting feedback.

• Lead or participate in the structuring, modification, and renewal of moderately complex cash flow, real estate loans, and certain other industry specific solutions within Commercial Banking by analyzing financials, presenting to clients, coordinating with internal stakeholders, and partnering with senior peers to execute more complex transactions

• Review, understand, and offer the full suite of moderately complex solutions offered by Wells Fargo to commercial clients to meet moderately complex needs that require an in-depth evaluation by engaging product organizations to develop client specific solutions, leveraging a solid understanding of clients’ businesses, strategic objectives, operational priorities, and financial positions

• Independently lead or resolve moderately complex initiatives and guide team to meet deliverables within the Commercial Banking Relationship Management group while leveraging a solid understanding of relevant policies, procedures, and compliance requirements

• Collaborate and consult with peers, colleagues, and mid-level managers to resolve client issues while achieving Wells Fargo’s business objectives by helping clients navigate Wells Fargo’s processes, escalating client inquiries when needed, and identifying and recommending opportunities for process improvements and risk control enhancements; may lead projects, teams or serve as a mentor for less experienced colleagues

• Drive relationship planning activities to deliver the full suite of solutions and maintain sales and pipeline disciplines by keeping information current in relevant systems

• Support Business Development Representatives in sourcing new Commercial Banking clients, by cultivating relationships through existing networks

• Partner with Commercial Lending Product Management to provide feedback on client and market needs to enable the innovation, design, and delivery of credit solutions more effectively

Required Qualifications:

• 4+ years of Commercial Banking Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 2+ years banking relationship management experience within healthcare, higher-education, and cultural/service NFP industries

• Demonstrated ability to maintain and expand client relationships, as well as developing new client relationships in the HHN space

• Established network of client relationships and centers of influence in the HHN space

• Ability to obtain the Municipal Finance Professional (“MFP”) designation

• Demonstrated ability to identify, understand, and analyze growth opportunities based on market potential

• Proven ability to manage reputational risks

• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment

• Demonstrated ability to effectively partner with and communicate