Sr. Manager, Clinical Innovation (IC)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

This position will be required to work eastern time zone hours

Position Summary
A Senior Manager of Clinical Innovation is a critical contributor to managing and successfully driving solutions within the Clinical Innovation portfolio that solve key business problems, and support development of new sources of value within Aetna’s Clinical Solutions business unit. This work results in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Partners with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.

• Directs the day-to-day complex business consulting operations to support the organization's goals and objectives.
• Leads, partners, and collaborates with cross-functional teams, including key internal and external stakeholders, to develop, test, and implement innovative solutions.  Define, rationalize and align priorities with clearly defined business rationale
• Drives and manages innovation scope through all stages such as ideation/concept, solution development and pilot with an eye towards scaled, readiness, value realization and monitoring. Manages risk, develops interventions and facilitates working sessions as well as delivers all required analysis, reporting and presentation materials
• Supports the evaluation of new concepts, emerging innovation trends and clinical operations/offerings benchmarking within the healthcare industry and subsequently develops these trends into new and innovative solutions that solve key business problems and deliver break through value
• Leads individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate.
• Foster a culture that accelerates our strategy through our Heart At Work Behaviors by keeping the customer and colleague as the central focus

Work Location

• This is a work-from-home position and one may live anywhere in the continental US.
• Need to be flexible to primarily work Eastern Time Zone hours
• There isn't any travel involved with the exception on an occasional team meeting

Required Qualifications

• 5+ years Program Management experience leading complex initiatives within the payer clinical space
• Strong interpersonal and communication skills, effectively communicate key messages across all levels of the organization including executive leaders and internal/external stake holders.
• Strong verbal and written communication skills; proven ability to develop and deliver presentations to senior leadership team members.
• Strong data and analytics skills to synthesize information and derive key insights.
• Successful experience in strategy, innovation and/or portfolio management within healthcare industry or equivalent industry
• High ability to consistently produce and create value and meet/exceed committed performance
• High ability to drive new innovation in highly cross-functional environments
• Demonstrated relationship management skills; capacity to quickly build and maintain credible relationships at varying levels of the organization.

Preferred Qualifications

• Experience identifying value opportunities and creating new capabilities and/or project offerings that result in new value
• Conceptual and structured thinker with proven ability to generate and translate concepts and ideas into effective strategies that achieve results
• Ability to embrace & promote change, navigate uncertainty and shifting priorities and plans to accommodate broader changing objectives and demands
• Experience with enterprise-wide and/or cross-functional large scale initiatives with high degree of complexity.
• Experience with the following: Innovation, analytics, generative AI, business process optimization, enterprise business portfolio management/consulting, financial analysis, strategic planning, risk management, product strategy, regulatory policy
<