Sr. Social Analyst

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world. 

We are currently only hiring in specific location in the United States. Locations, office requirements, and salary bands are outlined below. Please note that we do not offer relocation at this time.

JOB PURPOSE

Today’s brands are built on social, and Analysts are the ones who steer them towards performance and innovation. They power our collaboration by interrogating data, delivering insightful analysis, and guiding creatives and strategic decision-making in order to drive business impact. 

WHAT YOU'LL DO

• Develop reporting frameworks that align with client objectives and industry best practices
• Distill complex and disparate datasets into compelling insights and learnings
• Prepare reports and talking points that give clarity to teams and stakeholders
• Ensure the quality and consistency of data and reporting
• Work with clients’ internal analytics teams to develop a holistic view on performance 
• Set the standard for how data and reporting can be leveraged to fuel campaign strategy and real-time optimizations
• Elevate reporting methodologies, tools, and visualizations to improve our impact
• Ensure constant innovation across all deliverables
• Contribute to always-on social and campaign planning with insight-driven thinking
• Evaluate and recommend new tools, platforms, and methodologies to advance our analytics capabilities.
• Confidently present insights to both internal stakeholders and external clients, translating data into actionable narratives

WHAT YOU BRING

• 4–6+ years of experience in a social media analytics or strategy role within a digital, creative, or media agency; or in-house at a consumer-facing brand
• Deep understanding of social platform ecosystems (TikTok, Meta, YouTube, X, Snap, etc.) and how to measure performance across both organic and paid media
• Experience developing and managing cross-channel reporting dashboards and performance frameworks
• Advanced proficiency in social analytics and listening tools (e.g. Brandwatch, Pulsar, Sprinklr, Talkwalker).
• Strong command of Excel/Google Sheets and data visualization tools
• Experience integrating social data with broader business KPIs
• Strong storytelling and presentation skills, with the ability to translate data into clear narratives with actionable recommendations
• Highly organized, with exceptional attention to detail and time management
• Ability to manage multiple projects and stakeholders in a fast-paced environment
• A collaborative and curious nature, and an interest in the evolving social media landscape

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

The anticipated salary ranges for this position and subsequent locations are listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we're flexible. 

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the fe