Marketing Liaison

Marketing Liaison 

Can You Answer “Yes” to the Following Questions? If so, Apply Today! 

• Are you looking for a rewarding career and a stable company to call home?
• Do you have the ability to coordinate Resident Admissions requiring short-term care and long-term care needs with our management team?
• Are you an energetic individual who enjoys a fast-paced environment?
• Can you bridge communication with physician offices, management teams, residents, and their families to ensure ongoing patient satisfaction?
• Do you have a basic understanding of different types of insurance, knowledge of medical terminology, and experience with Electronic Medical Records (EMR)?
• Are you proficient in Microsoft Office and PowerPoint?
• Do you have experience in Healthcare Sales? 

We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you’ve made a meaningful impact in the lives of our residents will be your greatest reward.

Facility: Spring Gate Rehabilitation and Healthcare Center

Why Choose Spring Gate?

• Employee Focus: We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
• Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
• Career Development: Opportunities for learning, training, and advancement to help you grow professionally.

Key Benefit Package Options?

• Medical Benefits: Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits: Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge: Internal company assistance in understanding and utilizing your benefit options.
• Pet Insurance: Three options available
• Education Assistance: Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options
• Unlimited Referral Bonuses.

Start a rewarding and stable career with Spring Gate Rehabilitation today!

Summary: 
The Marketing Liaison manages the facility inquiry and admission process and provides customers with facility-related information via facility tours, personal visits/assessments, conversations, and follow-up. Coordinates and implements effective customer relationship programs with the team.

Qualifications:

Education:

• Associate and/or bachelor’s degree in business/communications field preferred.
• Two years equivalent experience in a customer relations position or Admissions Coordinator position in lieu of degree.
• Previous healthcare community relation’s experience preferred.

Experience:

• One year of experience in a position requiring customer relations or customer service.  A background in community involvement is preferred. 

Job Functions:

• Responds to inquiry calls from hospital discharge planners, other community contacts, families, and other referral sources in a professionally and timely, with appropriate follow-up.
• Conducts facility tours and manages the admission process by consistently maintaining updated bed availability and facility services information.
• Makes customer service calls outside the facility to medical, insurance, legal and financial professionals, and senior organizations, appropriate special interest groups, hospital discharge planners, and other community contacts to develop and maintain relationships to advise referral sources of bed availability and new product and services.
• Maintains current database of existing and potential referral sources.
• Alerts appropriate department heads and building staff of projected changes in admissions, bed changes, and discharges, through daily admission meeting to discuss forthcom