Junior Employee Relations Specialist

 

 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

 

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.

 

Job Summary

Working as a Junior Employee Relations Specialist, you will support University of Pennsylvania account for Bon Appetit Management Company.  You will be part of an on-site HR Team whereas this position requires expertise with conducting investigations and monitoring agreed upon resolutions.  You must be able to communicate effectively with Management, across various support departments. This position reports to the onsite Human Resources Manager.

 

Key Responsibilities:

Strong track record of learning and applying ER concepts with minimal supervision.
Ensures all Company HR related policies are applied consistently.
Support on-site HRM to objectively coach associates and management through ER issues.
Under the supervision of the onsite HRM, lead on-site investigations in a union and non-union environment. 
Partner with the onsite HRM to execute, conclude investigations in a timely manner.
Able to facilitate resolutions when conflicts arise amongst non-union hourly associates.  Document conflicts amongst union associates.   
Ensures compliance with all federal and state laws.
Able to proactively manage, document co-employment issues, concerns in a professional manner.
Works with the HR to act as a diversity champion by leading assigned tasks and corporate diversity activities including diversity recruiting, retention and promotion goals. 

 

Qualifications:  

Completion of a bachelor’s degree program at an accredited college or university with major course work in Human Resources, Personnel, Industrial Relations, Business Administration, Industrial Psychology, Public Administration, or any closely related degree.
Certification/s in ER or LR preferred. 
Demonstrated track record of continuous learning as it pertains to ER and/or LR best practices.
Two years demonstrated, solid expertise in employee relations, specifically with conducting investigations and monitoring agreed upon resolutions.
Skilled in conflict resolution techniques and strategies.
Demonstrated ability to listen and gain information in a timely manner.
Excellent listening and counseling abilities. 
Advanced Microsoft Word, Excel, and PowerPoint skills. 
Familiarity with HRIS systems.
Track record of applying relevant laws and regulations applicable to ER functions and standard methodology.
Experience with defining problems, collecting data, establishing facts, and drawing valid conclusions when managing employee relations issues.
Outstanding communication skills both written and verbal, with excellent interpersonal skills and the ability to converse with various types of people from multiple backgrounds and cultures.
A strong eye for details and accuracy.
Well-developed critical thinking and decision-making skills along with excellent problem-solving abilities.
Ability to remain confidential in company data and only communicate to those who need to know.  
Strong organizational, time management skills.
Maintains dedication to excellence and high standards.  
Has good judgment with the ability to make timely and sound decisions. 
Manage company data in a confidential manner; only communicate to those who need to know. 
 

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