Director, IT – Commercial Applications, Business Intelligence & Artificial Intelligence

TITLE:

Director, IT – Commercial Applications, Business Intelligence & Artificial Intelligence

Title: Director, IT – Commercial Applications, Business Intelligence & Artificial Intelligence

Reports To: CIO

Location: Richmond, VA

Indivior is a global pharmaceutical company working to help change patients' lives by developing medicines to treat opioid use disorder (OUD). Our vision is that all patients around the world will have access to evidence-based treatment for OUD and we are dedicated to transforming OUD from a global human crisis to a recognized and treated chronic disease. Building on its global portfolio of OUD treatments, Indivior has a pipeline of product candidates designed to expand on its heritage in this category. Headquartered in the United States in Richmond, VA, Indivior employs approximately 500 individuals globally. Visit www.indivior.com to learn more. Connect with Indivior on LinkedIn by visiting www.linkedin.com/company/Indivior.

POSITION SUMMARY:

We are seeking a visionary and results-driven Director of IT to lead the strategy, development, and optimization of Commercial Applications, Business Intelligence (BI), and Artificial Intelligence (AI). This role will be instrumental in driving digital transformation, enhancing commercial effectiveness, and enabling data-driven decision-making across Sales, Marketing, Market Access, and Patient Services.

ESSENTIAL FUNCTIONS:

The responsibilities of this role include, but are not limited to, the following:

Strategic Leadership

• Define and execute the IT roadmap for Commercial Applications, BI, and AI aligned with corporate and commercial business strategies.
• Partner with Commercial, Data Science, and Analytics leaders to identify opportunities for innovation and operational efficiency.
• Lead cross-functional teams to deliver scalable, secure, and compliant technology solutions.

Commercial Applications

• Oversee the implementation and lifecycle management of Veeva CRM and other commercial platforms.
• Ensure seamless integration of commercial systems with ERP, data lakes, and third-party data providers.
• Drive enhancements to support field force effectiveness, omnichannel engagement, and HCP/patient insights.

Business Intelligence & Data Analytics

• Lead the BI strategy, including data architecture, visualization tools (e.g., Tableau, Power BI), and self-service analytics.
• Establish KPIs and dashboards to monitor commercial performance, market trends, and customer engagement.
• Ensure data governance, quality, and compliance with industry regulations (e.g., HIPAA, GDPR).

Artificial Intelligence & Advanced Analytics

• Champion the adoption of AI/ML models to optimize targeting, forecasting, segmentation, and personalization.
• Collaborate with data science teams to operationalize predictive and prescriptive analytics.
• Evaluate emerging technologies and vendors to accelerate AI maturity across the organization.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s or MBA preferred.
• 10+ years of progressive IT leadership experience, with at least 5 years in the pharmaceutical or life sciences industry.
• Proven track record in managing commercial applications, BI platforms, and AI initiatives.
• Deep understanding of commercial pharma operations, data ecosystems, and regulatory requirements.
• Strong vendor management, project delivery, and stakeholder engagement skills.
• Experience with cloud p