Director, SMB/MM Sales (BCH)

 

Are you looking for a high energy, strategic, and fast-paced position as a Sales Manager?  Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

 

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

 

 

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
  
  • Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
  • Professional development gained from conference attendance and participation in organizations like NC Tech
  • Onsite 321 Coffee Shop providing free coffee and pastries to employees

 

 

The Director, SMB/MM Sales is responsible for leading and developing Sales Managers and their teams to consistently achieve revenue, retention, and growth objectives across the SMB and Mid‑Market segments. This role owns the execution of sales strategy, operational rigor, talent development, and cross‑functional alignment, while translating company growth priorities into predictable results.

 

This Sales Director will work with our Behavioral and Community Health (BCH) vertical. 

 

WHAT YOU’LL BE DOING:

• Impacting the profitability of the company through strategic and tactical sales management and deal execution
• Leading team of Managers to achieve new business and expansion goals in a high growth environment
• Leading teams through change, growth, and evolving GTM motions
• Monitoring employee performance and counsels and advises to ensure compatibility, maximum effectiveness, and continued growth on a constant basis, including addressing personnel issues/performance issues in accordance with Company policy
• Designing, implementing, and managing overall territory team structure
• Participating in programs developed by Revenue Enablement to ensure effective sales strategies, positioning, and best practices
• Working with Revenue Operations on performance management, reporting, forecasting and compensation
• Leveraging data, automation, and AI‑enabled tools to improve sales productivity, forecasting accuracy, and decision‑making across teams.
• Coordinating efforts with other internal teams and groups to ensure effectiveness and efficiency
• Building a strong leadership bench through hiring, succession planning, and manager development
• Other duties as assigned

 

COMPETENCIES: 

• Client Relationship Management – ability to effectively manage and nurture client relationships to achieve mutual success 

• Consultative Selling – ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions  

• Sales Tool Management – utilization of sales enablement tools to support the sales process and improve overall client experience  

• Adaptability - ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing enviro