Product & Quality Assurance Engineer

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!

SROA Capital is a vertically integrated private equity real estate and technology platform that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.

At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel.

We are seeking a highly capable professional to fulfill a dual-role function that combines Product Engineering and Quality Assurance Engineering responsibilities. This individual will play a critical role in defining, verifying, and continuously improving both product outcomes and stakeholder satisfaction.

With a strong foundation in requirements engineering, stakeholder engagement, and technical writing, this person will help translate business needs into actionable, testable, and verifiable product features. Simultaneously, they will drive quality assurance initiatives that focus on verification versus validation, usability, metrics, and continuous process improvement.

This role ensures that both the right product is built (validation) and that the product is built right (verification), using structured quality assurance methods, stakeholder input, and data-driven practices.

Job Description:

Product Engineering / Requirements Development:

• Collaborate with business stakeholders and technical teams to elicit, analyze, define, and manage clear, testable business and system requirements.
• Translate complex business needs into well-structured functional and non-functional requirements and user stories.
• Maintain and update requirements documentation throughout the product lifecycle.
• Conduct gap analysis and traceability between business needs, requirements, and deliverables.
• Ensure product features align with organizational goals and end-user expectations.

Quality Assurance Engineering (Process-Focused):

• Establish and maintain verification and validation plans, using risk-based approaches to ensure product quality meets stakeholder expectations.
• Coordinate and lead User Acceptance Testing (UAT) with business users, ensuring scenarios reflect real-world workflows.
• Design and manage usability evaluations to assess user interaction, interface design, and overall experience.
• Apply quality metrics and KPIs to assess effectiveness of product features, testing, and process performance.
• Conduct root cause analyses, post-implementation reviews, and lessons learned sessions.
• Lead customer satisfaction assessments and surveys to identify opportunities for improvement.
• Drive continuous improvement initiatives, leveraging quality methodologies such as Six Sigma, Lean, or PDCA cycles.

Position Requirements

• Bachelor’s degree in Engineering, Computer Science, Business Analysis, Quality, or a related field.
• 5+ years of experience in product requirements, technical documentation, or business analysis.
• 5+ years of experience in quality assurance, process improvement, or product validation and verification roles.
• Exceptional written and verbal communication skills; proven ability to write structured, precise technical and business documentation.
• Strong facilitation skills for conducting requirements workshops, UAT sessions, and usability studies.
• Experience with requirements management tools (e.g., Jira, Confluence) and process modeling tools.
• Working knowledge of quality standards and methodologies (e.g., ISO, Six Sigma, CMMI).
• Familiarity with software development lifecycle (SDLC) and agile practices.

Preferred Skills

• Experience with user experience (UX) evaluation or design-thinking methods.
• Certification in Business Analysis (e.g., CBAP) or Quality (e.g., CQE, Lean Six Sigma).
• Exposure to metrics-driven project improvement and quality assurance programs.
• Understanding of regulatory or compliance environments, where applicable (e.g., finance).

Key Traits for Success

• Systems-level thinker who bridges product intent and quality outcomes.
• Detail-oriented but capable of seeing the