Manager, Facilities & Operations (Marine Campus)

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The University of Miami has a great opportunity for a Facilities and Operations Manager to work at the Marine Campus.

All work performed is expected to be in accordance with the University’s DIRECCT Values, Service Standards, Leadership Behaviors, and Departmental Standards, as listed on the Facilities Management Standards Addendum.

The Manager is designated Essential Personnel. 

Departmental Summary

The Manager, Facilities & Operations will provide leadership, strategic planning, and active management of the operations on the Rosenstiel campus and affiliated satellites.  The Manager coordinates and oversees various critical projects and programs under the guidance of the Sr. Manager, Facilities & Operations.

• Manage the strategy and execution of day-to-day operations within assigned areas of responsibility.

  • Collaborate with manager in setting goals and deadlines for the department.

  • Develop reports to keep the department administration apprised of issues, performance metrics, and work status.

    • Oversee the reporting processes for monitoring overall department performance and customer satisfaction.

  • Manage the generation of reactive work orders (calls, walk-ins, emails, maintenance inspections). Oversee the quality assurance program for work orders and information entered into CMMS. Function as a support when needed.

  • Oversee the issuance of monthly preventive maintenance work orders. Coordinate the development of Preventive Maintenance programs for new/refurbished buildings and/or equipment. Develop and implement continuous improvements to the preventive maintenance program.

  • Oversee the management of the on-call roster and notification process.

• Ensure elevated levels of performance, achievement of goals, and quality results for assigned team members. to include routine inspections of campus areas and meeting with campus constituents.

  • Ensure quality staff are hired, retained, developed and recognized.

  • Address employee needs and issues and resolve conflicts.

  • Manage disciplinary issues and employment separations respectfully and in compliance with University policy.

  • Prepare sound business justification for staff compensation proposals and mitigate equity issues.

• Set staff goals and professional development plans and evaluate performance following University appraisal process.

• Maintain positive working relationships with campus stakeholders and manage projects and workflow in a collaborative environment.

• Conduct routine inspections of campus areas and equipment to ensure safe operations, quality of work, and to identify areas of improvement.

• Manage and monitor budgets, operational forecasts and identify opportunities for revenue enhancement, cost containment, and compliance with guidelines.  Exercise fiscal responsibility and safeguard University assets.

• Manage contractors and outsourced functions for effective outcomes.

  • Conduct inspections and evaluations to validate work performed and maintain facilities at optimum level.

  • Communicate scope of work, maintain vendor relationships, and ensure adherence to project guidelines.

• Schedule a cycle of renovations by building components (to include roofs, HVAC, electrical, plumbing, building envelope, etc.).

• Prioritize, plan, and identify appropriate resources (tools, materials, contractors, etc.) for timely completion of maintenance projects and work assignments.

• Recommend and implement changes, and/or modify business behaviors, processes, equipment and/or initiatives for continuous energy and utilities conservation and awareness.

• Prioritize safety by encouraging safe behaviors and responding to all safety concerns, incidents, and accidents in a timely manner.

• Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.

• Manage staff and staff productivity, and address staff needs and issues.