Senior Store Clerk

Job Objective: Assist customers with their shopping needs. Check out customers when their shopping experience is completed.  Oversee thrift store clerks as assigned or in the absence of a store manager.  Complete other management level duties as assigned or in the absence of store management.   

 

Essential Functions:  

• Assist customers as needed 

• Maintain good customer relations 

• Provide prompt and courteous assistance to customers 

• Complete all duties of management the store in the absence of the Store Managers.  

• Oversee scheduling of Store Clerks  

• Oversee banking and monetary duties 

• Supervise Store Clerks 

• Assign daily tasks to Store Clerks 

• Represent The Salvation Army as needed in community partnerships 

• Maintain communications with outside resources 

• Oversee and direct volunteers 

• Perform additional duties as assigned by the Store Manager 

 

Minimum Qualifications 

Education: High school graduate or equivalent.  

 

Experience: Experience with retail sales, ideally in a thrift store setting.  

 

Skills/Abilities:  

• Must be able multi-task  

• Must be able to communicate well with others 

• Must be able to work with little or no supervision 

• Ability to read and interpret documents such as safety rules, operating/maintenance instructions and employee manuals 

• Ability to write routine reports and complete paperwork  

• Ability to effectively present information in one-on-one and small group situations to customers, clients and employees 

• Ability to handle cash, make change, and operate a cash register 

• Ability to perform basic math functions 

 

Supervisory Duties: This position will oversee and direct community volunteers, complete other management level duties as assigned or in the absence of store management including supervision of Store Clerks.   

 

Physical Requirements: Includes sitting, climbing and/or balancing; stooping, kneeling, bending, stretching, crouching and/or crawling; standing; walking; manual dexterity and eye-hand coordination; use of vision; pushing/pulling/lifting/carrying 75 pounds; both outdoor and indoo