IT Product Owner - VP

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services

Citi’s Functions Technology is responsible for delivering Technology solutions to Citi's Functions organizations.  Functions Technology mission is to optimize Citi's Technology environment by delivering world class applications, driving standardization of the production environment, reducing complexity, optimizing management of systems supporting global functions such as Compliance, Controls, Internal Audit and Risk, and introducing innovative technologies that provide new business capabilities, reduce the technology total cost of ownership, and create a competitive advantage for Citi.

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities: 

• Own and develop the product / value stream vision which will be the north star for driving strategic outcomes for the Scrum Team(s) supported
• Inspire the team to deliver upon the goals
• Lead the product functional design process and create the product roadmap based upon an intimate knowledge of the users and technology
• Work in an agile environment by continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
• Create features and functionalities which enable achievement of business goals by collaborating with stakeholders
• Create and own the product backlog prioritizing features which enable maximizing the business value
• Facilitate backlog decomposition sessions with the technology teams to clearly define requirements from a user perspective, inclusive of acceptance criteria breaking down large stories for the team to consume in one sprint
• Participate in the testing /review sessions and provide support for release
• Accept the work completed by the team prior to release to production
• Track and report product performance post-launch to evaluate / request future investment
• Create strong feedback loops by leading the agile events seeking continuous feedback from stakeholders and incorporate in the backlog to achieve the desired outcomes
• Develop the culture of using OKRs to ensure team members align on the purpose of the work and cascade feedback related to risk and dependencies
• Participate in Scrum events representing the Product, and alignment with the Product Manager vision

Qualifications 

• Bachelor’s degree or equivalent with customer centric mindset to focus on client needs
• 5+ years working in agile culture with 3+ years of relevant experience working as a Product Owner preferably in banking domain
• Demonstrated ability to prioritize the items that maximize business value while receiving requests from multiple stakeholders at the same times
• Possess excellent communication skills with the ability to engage stakeholders and team members to drive colla