Consultant, Digital Product Analyst (Mobile)

If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

As a Product Analyst on the Mobile team, this role is expected to demonstrate strong business acumen by translating strategic objectives into actionable insights that drive customer and enterprise value. The analyst should exhibit learning agility by continuously adapting to evolving mobile trends, tools, and user behaviors, while proactively seeking opportunities to grow. Technical agility is also essential—partnering closely with engineering, UX, and architecture to understand platform capabilities, app performance metrics, and how technical decisions impact the user experience and business outcomes.

The preferred working arrangement for the Consultant role is a hybrid model, with a few days per week in the Columbus, OH office. However, remote work arrangements will be considered for candidates located outside the Columbus area.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

Do you want to be a member of a team that aspires to lead digital innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you’re passionate about fueling growth, driving brand choice and solving needs in ways that haven't yet been imagined, then Nationwide’s Digital Product Management Group may be the place for you!

As a Consultant, you'll collaborate and coordinate efforts across multiple agile teams and across several lines of business responsible for creating digital products and solutions that are practical and useable. We'll count on you to ensure priorities and project goals are achieved.

Job Description

Key Responsibilities: 

• Conducts detailed customer and company product impact analysis across a variety of digital products, business lines and competitor sets. Provides Product Managers and Product Owners with recommendations based on analysis and insights.

• Plans and coordinates usability research and analyzes results with the Digital Product Manager/Owner and partners with User Experience to create prototypes and conduct user testing.

• Conducts competitive analysis on customer digital product landscape and business segment specific competitors across multiple lines of business and experiences. Presents findings and recommendations to Product Managers and/or Product Owners.

• Conducts current state business landscape analysis including people, process, technology assessments plus future state business analysis across multiple lines of business, products, experiences and/or audiences. Provides recommendations to the Product Manager and/or Product Owner and agile team. 

• Keeps up on the latest digital trends as well as customer needs and behaviors. 

• Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Analysts.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director, Digital Product Management. This is an individual contributor role. 

Typical Skills and Experiences: 

Education: Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, computer science or related subject area.

License/Certification/Designation: Property/casualty insurance and/or life/health/accident/variable annuity licensing and/or FINRA 6 and 26 securities registration, CLU, CPCU, CPU, FLMI certifications will a plus.

Experience: Typically, eight or more years of demonstrated experience delivering customer-facing digital solutions, internet sales, website or web application development and/or research. Experience with agile delivery methodologies and product management/owner principles. Project management in an internet sales environment required.

Knowledge, Abilities and Skills: Knowledge of insurance and investment securities products and services preferred. Understanding of agile planning practices a