Project Analyst I - Global Travel & Lifestyle Services GBI Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Business Integration (GBI) is an organization dedicated to supporting and integrating business change into GTLS through change execution, project management and risk mitigation.

How will you make an impact in this role?

Roles & Responsibilities:

• Assist in developing & documenting project plans, tracking milestones, reporting on progress to ensure timely execution of issue resolution
• Support root cause analysis of risk events and help track corrective action and remediation plans.
• Partner with First Line and Second Line groups (Issue Management, LOBCO, etc.) to support the end-to-end lifecycle of issues, including governance, monitoring, and closure.
• Contribute to the oversight of open risk, audit, and regulatory issues to help ensure resolutions are sustainable and address underlying drivers.
• Provide day-to-day support in the execution of GTLS’s transition to RCSA, including documentation and process governance.
• Help promote a strong risk culture by raising awareness, supporting accountability, and encouraging effective risk management practices.
• Build collaborative working relationships across business and control functions while supporting cross-functional projects.
• Adapt to a global role requiring flexibility across time zones and dynamic business priorities.

Minimum Qualifications

• 1 - 2 years of experience in project management, business analysis, or risk management.
• Demonstrated ability to analyze data, build reports, and translate findings into actionable insights.
• Strong organizational and project management skills, with experience managing timelines and deliverables in cross-functional settings.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Effective written and verbal communication skills, with the ability to summarize key points clearly for diverse audiences.
• Proficiency in Microsoft Office suite of products: Word, Excel, PowerPoint.

Preferred Qualifications

• 1–2 years of experience in Global Travel & Lifestyle Services or comparable risk/control-related work.
• Familiarity with operational risk management, control management, process governance, issues management, and/or audits.
• Strong problem-solving skills with a proactive, continuous-improvement mindset.
• Proficiency in Visio 
• Bachelor’s degree in Business, Finance, Risk Management, or a related field.

Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and delive