Central Customer Support Specialist - Scanning & Reality Capture

City

Remote

Job Family

Technical Service & Support

Country

United States

Desired Skills

OUR IDEAL CANDIDATE:

• Experience using and supporting Leica Scanning & Reality Capture products
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to set priorities and manage time effectively
• Meet personal/team qualitative and quantitative targets
• Manage frequent inbound and outbound calls in a timely manner
• Knowledge of computer software and office systems
• Dedication to customer satisfaction
• Ability to work with little supervision and track multiple processes
• Solid organizational skills including attention to detail and multi-tasking skills
• Excellent communication and interpersonal skills
• A Bachelor’s degree, and/or degree from a vocational or technical school
• Energetic, self-motivated, and able to prioritize workload
• Ability to work in established team environment

Beneficial experience

• Reality Capture & Scanning experience including  construction layout, surveying & AutoCAD
• Previous experience in a customer support role
• Familiarity with CRM systems and practices

Leica Geosystems, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We are committed to considering all qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.

At Hexagon, we work to be the place where a diverse mix of talented people want to come, to stay and do their best work. We know our company runs on the hard work and dedication of our passionate and creative employees, and that diversity of thought makes us better each day.

Employment Type

Professional