Onsite Maintenance Manager (530 East Central)

RealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
• Join RealManage Elevated fast-growing team where energy, teamwork, innovation, and contribution are highly valued.
• Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities.  These community associations are of all sizes, from small communities to large, master-planned communities.  

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Responsibilities:  

The 530 East Central HOA Maintenance Manager is vital in supervising operational and maintenance standards for all facilities and amenities within the Community. This role also encompasses the supervision and performance management of front desk staff, vendor relations, and contract bidding oversight. The Maintenance Manager works closely with the General Manager and Assistant General Manager to ensure exceptional customer service, optimal facility maintenance, vendor quality control, and contract adherence. 

This role embodies the vision and principles of the 530 East Central HOA management team, while aligning with staff and community. The Maintenance Manager is expected to collaborate closely with the General Manager to achieve the Board's administrative and asset management objectives, ensuring the smooth operation of the association facilities and amenities. 

Position Overview: 

• Oversee the maintenance, operation, and enhancement of all amenities and facilities, including (but not limited to) pool facilities, sports court(s), play structures, vehicle/pedestrian entry gates, front desk, and safety systems, ensuring their optimal condition. 

• Collaborate closely with the General Manager, and the leadership team to support Board objectives related to asset management, budgeting, and optimal operational performance across all facilities. 

• Manage incoming work orders and coordinate timely and effective resolutions through collaboration with vendors and contractors. 

• Provide exceptional customer service by promptly addressing all members' inquiries, concerns, and feedback. 

• Develop and maintain a proactive schedule for facility maintenance, overseeing regular inspections, servicing, and repairs to extend the lifespan of assets. 

• Supervise a diverse range of vendors, including (but not limited to) janitorial services, landscaping, pool maintenance, safety vendors, plumbing, pool monitors, and gate maintenance contractors, ensuring compliance and high-performance standards. 

• Negotia