Sr. Customer Business Partner

Sr. Customer Business Partner

Job Description

** Candidate should be located within 2.5 hours of Austin, San Antonio or Houston**

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. 

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

In this role, you’re responsible for the development and execution of the HEB Family Care joint business plan for K-C’s H-E-B business.  Delivery of the JBP is in conjunction with category, finance, shopper marketing, digital as well as other key K-C capabilities working in step with HEB’s buyer and leadership team.  You'll maintain relationships and for the implementation of K-C brand strategies and tactics with the customer. Critical in this role, is to comprehend overall corporate, sales, trade, marketing and general business objectives to ensure contribution, trade management, volume and growth profit objectives are met.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

• Lead the total team to work with the one voice mind set (we win together: Category Management, Account Management, Shopper Marketing, Shopper Insights, Finance, Digital Engagement and Sales) to develop and execute an Omni-channel JBP that delivers our financial goals and metrics (JBP & K-C targets)
• Drive the development and execution of best in-class DPSM (distribution, pricing, shelving, merchandising) programs that support category and K-C growth strategies
• Develop and deliver insights and plans that successfully execute national plans to deliver share growth
• Track progress of key objectives through an analysis of business performance and develop corrective actions to close gaps to JBP goals
• Identify areas where the team can streamline and simplify to focus on the highest value activities
• Seek out opportunities to deliver on strategic priorities for the future (Line Review, JBP, Innovation Summits etc.)

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree
• 4+ years of progressive exempt status experience in sales, business, customer management, and customer development
• Proficient in customer, category and trade management

Preferred:

• CPG industry experience and K-C customer/retailer account/s experience, ideally working with H-E-B as your customer
• Proven record of exceeding sales objectives
• Knowledge of forecasting, supply and demand experience, and shelf reset experience
• Solid skills in Excel & PowerPoint
• Experience in Sales, building excellent relationships, excellent oral, verbal and written communication skills, results and strategy orientation, business intuition, ethical judgment and decision making, business management and planning, methodical, creative problem-solver, building solid relationships, statistics and quantitative business analysis, change management and team management
• Mentoring, networking, resource management, prioritization and time management, cross-functional relationships, high-caliber customer service problem solving, adaptable, relentless push for improved business results and processes

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.​

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com​

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.