Jobs and Careers

Lead Security Operations Center (SOC) Analyst

San Antonio, United Statesfull_timeVerifiedPosted 27 Aug 2024

About the role

Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department Overview

From the largest Fortune 500 companies to the smallest, most innovative start-ups, we help organizations of all sizes navigate a constantly changing security and compliance landscape. We discover – and shut down – advanced cyber attacks. We keep watch over networks 24 hours a day, 7 days a week 365 days a year. And we help commercial organizations efficiently adapt to demanding security compliance requirements.

Job Description

The Lead SOC Analyst is a senior level position within the security operations center. The SOC Lead provides leadership and mentorship to a team of security analysts delivering best in class security monitoring for our customers as part of Motorola Solutions Cyber Security operations.

The SOC Lead develops, maintains, and implements relevant policies and procedures to protect the security and privacy of information from intentional or unintentional damage. This position serves as a technical escalation point and must be able to support the team in advanced security monitoring through triage, investigation, communication and reporting as well as handling complex customer inquiries. The Lead SOC will be responsible for working with stakeholders to provide direction and process implementation for products and technology needs in the Security Operations team.

What you’ll do:

Support the Security Operations team in the delivery of Motorola’s cyber security expertise to the customer
Establish relationships with stakeholders and maintain positive relationships
Serve as the subject matter expert for Computer Aided Dispatch (CAD) within our Security Operations Center
Be leader in the growth of the SOC and drive integration of new products
Be a technical and thought leader driving automation, analytics, and operational efficiencies
Promote innovation and forward thinking throughout the organization
Lead service reviews and other forums to ensure that operational services and issues are managed successfully

Experience Needed:

Experience reviewing and coordinating SOC planning based on operational metrics
Experience with Endpoint Detection and Response, and Extended Detection and Response (XDR) tools
Experience with public safety technology (i.e. Land Mobile Radio, 911 Call Handling, Computer Aided Dispatch, or GIS Systems)
Experience with SIEM & network monitoring tools
Solid understanding of the security landscape, including prevalent threats, existing technologies, and modern security architectures
Strong networking skills (TCP/IP) and hands on experience with IT Infrastructure (i.e. Firewalls, routers, etc.)
Previous experience in collaborating with management in developing technical direction, as well as assessing reasonable objectives and timelines.

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Basic Requirements

Bachelor’s Degree in Computer Science/Information Technology/Information Security OR 4+ years experience in a Security Analyst, Security Operations, or similar role.
Minimum of 1 Technical Certification.