Sr. Specialist Network Process & Quality

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

• Satellite Management and Earth Station Requirements in Alaska

• Maintain transponder frequency assignments, move/groom circuits, make and maintain a satellite restoral plan along with sun outage predictions

• Develop new processes, define processing or handling requirements, compile/evaluate test data

• Make recommendations and implement improvements

• Reviews requirements for compatibility with processing methods

• Develops/modifies processes, methods, and controls to meet quality standards

• Conducts feasibility studies and recommends process improvements

• May provide data mining, reporting, and support to technical network programs and initiatives for network data standards and integrity

• Analyze, track, and publish methods and procedures

• Analyze data to identify root causes of network problems

• May provide process improvement training

• Provide technical support on process and compliance

• Analyze, design, develop, and document network quality/process improvements

• Align improvement to network performance shortfalls

• Provide consultation on reengineering techniques to improve network process performance and product quality

• Develop network methods, techniques and evaluation criterion for results

• Analyze, track and publish network performance and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance

• Ensure network process capability, control and improvement by implementing procedures and interpreting network standards

• Develop network metrics that provide data to measure for future network improvement opportunities

• Collect data to identify root causes of network problems

• Measure performance against network process requirements

• Development and implementation of network performance metrics, process control points and results management. Writes/edits technical network manuals

What you’ll need:

• As a Sr. Specialist Network Process & Quality, you will be responsible for analysis, design, development, and documentation of network quality/process improvements

What you’ll bring:

• Required Experience:

  • 2-3 years’ experience; Technical Career Pathway (TCP) role

• Desired Education:

  • BS degree in Math, Science or Engineering preferred or equivalent related network experience preferred

Supervisory: No

Environmental Requirements:

This position may be responsible for contributing to AT&T compliance with environmental laws and regulations as applicable to its job function. This may include, but is not limited to, work related to fuel tanks, emergency and stand-by generators, boilers, hazardous waste, hazardous materials, batteries, manholes and vaults, water wells, linear and other construction projects, water discharge, or air emissions.

Our Sr. Specialist Network Process & Quality earns between $79,200 - $118,800 annually.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.  

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage  

• 401(k) plan  

• Tuition reimbursement program  

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)  

• Paid Parental Leave  

• Paid Caregiver Leave  

• Additional sick leave beyond what state and local law require may be available but is unprotected  

• Adoption Reimbursement  

• Disability Benefits (short term and long term)