Program Manager

Job Posting Title:

Program Manager

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Hiring Department:

Campus Operations

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
• For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards .

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Purpose

Position will plan, implement, and oversee solutions to assemble, preserve, catalogue, and manage Campus Operations document collections. The position will manage vendor relationships and coordinate CO Stakeholder engagement, end-user training and adoption, and scanning/digitization/import of paper files/drawings.

Responsibilities

• Records Management: Coordinate with Campus Operations departments to review physical and electronic documents to determine historical significance, mission criticality, emergency scenarios, and other categories. Collaborate with stakeholders to develop and maintain a records management plan. Coordinate with the Records and Information Management Office to ensure systems and processes comply with University records retention requirements.
• Solution Development & Implementation: Lead efforts to identify, evaluate, and implement document management solutions for the organization. Develop organizational structures and guidelines for document storage to include descriptions, indexes, metadata, and material descriptions, where ease of use and searchability are optimized. Establish and maintain good working relationships with vendors and university partners.
• Training & Support: Serve as the primary point of contact for document management within Campus Operations. Coordinate document management across Campus Operations departments. Assist end users with document submission and retrieval. Develop and deliver document management training to the organization.
• Process Standardization: Develop and implement processes to maintain the document management system to ensure accuracy and reliability. Coordinate with department contacts to align document management processes, procedures, and activities. Ensure integrity and consistency of document management system by implementing standardization practices, documenting problems and coordinating with various stakeholders to achieve resolution.
• Team Leadership: Lead and mentor junior team members in providing document management support. Lead and coordinate cross-departmental efforts to ensure consistency and efficiency in document handling.
• Security & Access Control: Manage user permissions according to the security model to provide appropriate access to documents.
• Digitization: Coordinate the conversion of paper documents and drawings to digital form as appropriate. Coordinate transfer or disposition of paper documents with Records and Informatio