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National Retail R&M Program Manager

WorldLink US
Ridgefield Park, United Statesfull_timeVerifiedPosted 21 Mar 2025

About the role

TITLE: National Retail R&M Program Manager

POSITION TYPE: Full Time (W2)

LOCATION: Ridgefield Park, NJ



ABOUT WorldLink:

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today’s most cutting-edge digital technologies to create value and grow.

Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning.

We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

For more information about our craft, visit https://worldlink-us.com .

WHO we’re looking for:

We are looking for a National Retail R&M Program Manager who will be responsible for the repair and maintenance (R&M) program for Home Entertainment & Digital Appliance categories. You will focus on the day-to-day activities of a fleet of retail displays, fixtures, and merchandised products via a team of maintenance, facilities, and merchandising vendors to ensure the repairs, cleaning, and upkeep of the retail locations while maintaining the brand and compliance with company objectives and budgets.

You will serve as a primary business partner to the Retail Operations team. You will be responsible for managing inbound work orders from multiple sources and assigning, implementing, and overseeing the completion of those orders effectively and efficiently. You will also develop relationships with the Retail Business team to assess strategy and implement new methodology and best practices accurately. Your assistance is also needed in developing and implementing maintenance-related policies and procedures that meet best-in-class practices.

Your responsibility will also include maintaining monthly and quarterly repair and maintenance budgets following company goals, providing status reports to various business functions, and assisting in developing standards to be kept within the organization. You will report to the Senior Manager of Home Entertainment & Digital Appliance R&M Team.

Role and Responsibilities:
  • Maintain brand standards throughout all brand-owned Fixtures & Displays in National Retailers and Regional

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Company

WorldLink US

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