Manager, Risk Information Systems

General Purpose

The Manager, Risk Information Systems owns Origami Risk as an enterprise program across PACS's 326+ skilled nursing facilities, scaling toward 500. This is the central System Owner in a two-layer operating model: the Manager controls all global configuration, taxonomy, integrations and security, while regional Power Users (mapped to the Safety Managers) operate within those guardrails. The role turns Origami from a system of record into risk intelligence — clean comparable data and executive reporting across both the occupational (WC/Cal-OSHA) and resident (GL/PL/CMS) verticals running through one platform.

This is an ownership seat, not a data-entry seat. The Manager translates the existing process library — claims taxonomy, FNOL/RCA workflows, the tiered injury investigation SOP, the OSHA response playbook, the incident-to-litigation blind-spot analysis — into platform configuration so the system enforces the process rather than just storing it.

Essential Duties

System Ownership and Configuration

• Own the build end to end: forms, fields, workflows, automation, dashboards, user roles and security

• Translate existing process and SOP work into platform configuration so the system enforces the process

• Maintain a single sandbox-to-production change pipeline with testing before release

Data Governance and Integrity

• Own the data dictionary and taxonomy so facility-level data is clean and comparable across all sites

• Standardize fields and values across regions to protect trending and benchmarking

• Monitor data quality and completeness and drive correction at the source

Integrations and Feeds

• Manage handshakes with IT and vendors: HRIS/payroll (Workday) for exposure data, TPA and carrier feeds (ESIS) for WC and GL/PL claims, fleet/auto (Samsara), location data and incident feeds for resident events

• Own OSHA 300/300A/301 log accuracy within the platform

• Replace manual spreadsheet uploads with automated integrations as the core value driver

Reporting and Analytics

• Build and maintain the master report and dashboard library everyone builds from

• Deliver executive dashboards for the VP and CLO, loss runs, leading and lagging indicators and the incident-to-litigation blind-spot view

• Partner with Risk leadership to surface the metrics that drive litigate-vs-settle and reserve decisions

Power User Network and Adoption

• Run the two-layer governance model: training, office hours, release notes and a regular cadence with the regional Power Users

• Drive utilization across the Safety Champion frontline and the Safety Manager Power User layer

• Hold the governance line: Power Users never touch global config, they operate regionally inside it

Vendor and Release Management

• Own the Origami relationship: roadmap, releases, sandbox testing, support escalation and renewals

• Sequence new module rollouts (EHS, GRC, policy/audit) as scope expands

Change Control

• Run a single intake and prioritization process for configuration requests so 18 states' worth of regions don't each bend the system their own way

Qualifications

Required Qualifications

• 5+ years of progressive RMIS, EHS or risk systems experience, with hands-on administration of Origami Risk or a comparable platform (Riskonnect, Ventiv)

• Demonstrated ownership of platform configuration, data taxonomy, security roles and reporting at multi-site scale

• Direct experience building and managing system integrations (HRIS, TPA/carrier feeds, claims data)

• Strong business-analyst skill set: able to translate process and SOPs into system workflows and automation

• Advanced reporting and dashboard development; comfortable turning raw data into executive-ready analytics

• Ability to manage a vendor relationship and release cycle independently

• Bachelor's degree in Information Systems, Risk Management, Public Health or equivalent professional experience

Preferred Qualifications

• Healthcare, skilled nursing or insurance/claims domain experience

• Familiarity with GL/PL and CMS resident-safety data alongside occupational WC data

• Exposure to OSHA recordkeeping and state-plan reporting requirements

• Experience standing up or maturing an RMIS

Physical Demands

• Prolonged periods