Program Delivery Director

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Troy, MI,  Franklin, TN,  Dallas, TX

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Self-motivated leader who works with product, engineering, architecture, security, and infrastructure technology teams in addition to subject matter experts, stakeholders, and business leaders to plan, organize, and deliver technology initiatives in either a product or project operating model in a timely manner including the tracking of priority, resource capacity, inter-team dependencies, milestones, risks, and issues.

What You Will Do:

• Directs and manages a variety of enterprise technology programs and projects (minor, major, complex) throughout the entire lifecycle with at least 1 initiative in excess of $5M+.
• Defines, tracks, and communicates program and project scope, budget. timelines, milestones, dependencies, goals, and deliverables that support strategic objectives in collaboration with product / capability teams, senior management, and stakeholders.
• Estimates resources needed, and based on priority, negotiates with product / capability leads, managers, and subject matter experts to acquire resources needed to successfully deliver initiatives.
• Identifies, tracks, and resolves risks, issues and conflicts related to program and project delivery throughout the lifecycle.
• Develops and implements product management methodologies and best practices to lead, coach, and develop team members.
• Uses business process improvement methodology to modernize, optimize, standardize, and automate current state business processes through a cycle of continuous improvement to eliminate waste and maximize customer value.
• Applies an industry recognized organizational change management methodology to prepare the organization or enterprise for “what’s coming” by laying out the path forward to create engagement, buy-in, and alignment.
• Leads successful digital / business transformation including the 3 main, critical elements of people, process, and platform / technology.
• Translates strategy into execution by utilizing a methodology or framework (such as Hoshin Kanri or OKRs) that allows for setting, tracking, and reporting on goals at multiple levels to achieve the organization’s objectives.
• Other duties as assigned.

What You Will Need:

• Typically requires a minimum of 12 years of related experience with a bachelor’s or equivalent.
• Specific Banking as a Service experience
• 5+ years of experience with an industry recognized business process improvement methodology to modernize, optimize, standardize, and automate current state business processes through a cycle of continuous improvement to eliminate waste and maximize customer value
• 5+ years of experience with an industry recognized organizational change management methodology to prepare an organization or enterprise for “what’s coming” by laying out the path forward to create engagement, buy-in, and alignment
• 5+ years of experience with successful digital / business transformation including the 3 main, critical elements of people, process, and platform / technology
• 5+ years of experience with translating strategy into execution by utilizing a methodology or framework (such as Hoshin Kanri or OKRs) that allows for setting, tracking, and reporting on goals at multiple levels to achieve an organization’s objectives
• Coaching / teaching capabilities
• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Process Management / Improvement (Lean Six Sigma certification or equivalent).
• Organizational Change Management (ADKAR certification or equivalent).
• Program / Project Management (PMI certification or equivalent).

Salary range: $99,501.91 – $183,764.31
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be