Senior Product Owner (Fintech/Payments)

As a Senior Product Owner at NMI, you will play a pivotal role in shaping and executing the strategy for our next-generation platform foundation. You’ll guide multiple teams focused on building the services, infrastructure, and developer experiences that enable innovation across NMI’s ecosystem.

This role will initially focus on two critical areas:

• Partner Activation - The Partner Activation team enables partners to integrate with NMI efficiently and effectively. The team develops and maintains developer tools, sandbox environments, and onboarding processes that support a wide range of partner types. Its primary objectives include increasing partner acquisition and reducing the time required for partners to achieve value through integration.
• Partner Administration - The Partner Administration team is responsible for the shared platform layer that delivers a unified experience across NMI’s products. Its areas of focus include authentication, user management, design consistency, technical standards, and the presentation of features within a unified partner portal.

The Platform Services environment is hosted in AWS, leveraging modern cloud-native architecture to deliver scalability, reliability, and extensibility across NMI’s product suite.

At NMI, Product Owners are the driving force behind accountability, delivering products that truly meet customer needs and fuel business growth. In this role, you’ll own the execution of our strategy and roadmap — leading Agile events such as sprint and quarterly planning, backlog refinement, sprint reviews, retrospectives, prioritization, triage of production issues, and release planning.. You’ll be hands-on with product launches, making sure internal teams are equipped and excited about new capabilities. We’re looking for someone who brings a powerful mix of business insight and technical savvy, who sees the big picture but sweats the details to make it happen. If you love learning the ins and outs of your product, understanding your users deeply, and making smart, high-impact decisions, you’ll thrive here. 

We’re passionate about creating products that deliver real value — and we’re looking for someone who shares that same energy!

Key Responsibilities

Product Ownership & Agile Execution

• Prioritize and manage the product backlog for the teams, ensuring initiatives deliver maximum business and customer value.
• Develop and present feature epics and user stories with clear acceptance criteria for new functionality across partner enablement and platform infrastructure.
• Facilitate Agile events  including sprint planning, backlog refinement, daily scrum, retrospectives, sprint showcases, and demos.
• Collaborate with engineering, architecture, design, and DevOps teams to ensure technical solutions are scalable, secure, and aligned with NMI’s AWS cloud strategy.
• Conduct User Acceptance Testing (UAT) to validate that releases meet functional requirements and quality standards.
• Define and validate Minimum Viable Products (MVPs) that incrementally deliver value while aligning with NMI’s strategic goals.
• Collaborate with other Product Owners to align on cross-team dependencies, shared services, and platform integration points.
• Partner with engineering and DevOps teams to define platform services and standards optimized for AWS infrastructure, ensuring scalability, performance, and cost efficiency.
• Define and monitor KPIs and success metrics related to platform adoption, API utilization, ISV engagement, and partner onboarding.

Stakeholder Collaboration & Communication

• Gather and translate stakeholder requirements from technical and non-technical teams into actionable product requirements.
• Communicate product vision, upcoming work, and delivery timelines to stakeholders and executives transparently.
• Partner with marketing, design, and partner success teams to drive the Partner onboarding journeys that drive sandbox engagement and self-service integration.
• Provide enablement and product training for internal teams to ensure alignment on new capabilities and releases.
• Maintain collaboration with data and analytics teams to create insights that drive data-informed product decisions.

Quality, Governance & Standards

• Establish and champion API standards and governance frameworks that ensure consistent integration experiences across NMI’s ecosystem.
• Partner with platform architects to ensure shared components (e.g., authentication, naviga