Client Project Manager (EPIC or other EMR Experience Required)

Company :

Highmark Health

Job Description : 

JOB SUMMARY

JOB SUMMARY

A successful IT Project Manager for clinical initiatives in Pittsburgh will demonstrate deep expertise in both information technology and healthcare environments, seamlessly integrating industry terminology and best practices from both domains. This individual will have a proven track record managing Epic or other EMR projects, potentially working with vendors, ensuring alignment with clinical workflows and regulatory requirements. Highly organized and adaptable, the candidate excels at switching between competing priorities while maintaining professionalism and tact in all interactions. Resilience and a solutions-oriented mindset enable effective navigation of complex challenges, and strong communication skills foster collaboration across multidisciplinary teams. This professional approach ensures the delivery of impactful, patient-centered technology solutions that advance organizational goals.

ESSENTIAL RESPONSIBILITIES

• Strategic Planning & Execution: Develop comprehensive project plans, including detailed schedules, resource allocation, budget management, and risk assessments. Proactively identify and mitigate potential project roadblocks.

• Scope Management: Define and manage project scope, ensuring all deliverables align with business objectives. Manage changes to scope effectively and efficiently.

• Resource Management: Allocate and manage project resources (human, financial, and material) effectively to optimize performance and meet project deadlines.

• Stakeholder Management: Build and maintain strong relationships with key stakeholders, communicating project progress, addressing concerns, and managing expectations.

• Risk & Issue Management: Proactively identify, assess, and mitigate project risks and issues, implementing appropriate corrective actions. Maintain a detailed RAID log.

• Reporting & Documentation: Prepare and deliver comprehensive project status reports, maintaining meticulous documentation, including project plans, meeting minutes, project artifacts, and approvals.

• Team Leadership & Collaboration: Lead and motivate project teams, fostering a collaborative and productive work environment.

• Quality Assurance: Implement quality control measures to ensure projects meet defined quality standards.

• Other duties as assigned or requested

​

EDUCATION

Required

• Bachelor’s degree in Healthcare, Information Technology, Business or related field or relevant experience and/or education as determined by the company in lieu of bachelor’s degree

Preferred

• None

EXPERIENCE

Required

• 3 years of experience in project management to include successfully delivering complex projects on time and within budget and managing multiple projects concurrently

• Proficiency in project management software (e.g., MS Project, Jira, Asana, etc.)

Preferred

• Experience in project management in the healthcare or health insurance industry

• Experience using a range of project methodologies (Agile, Waterfall, etc.)

LICENSES or CERTIFICATIONS

Required

• None

Preferred

• Project Management Professional (PMP)

SKILLS

• Strong understanding of project management principles and best practices.

• Excellent analytical, problem-solving, and decision-making skills.

• Exceptional written and verbal communication skills, including the ability to present information clearly and concisely to diverse audiences.

• Strong organizational and time management skills, with a demonstrated ability to prioritize tasks and manage competing demands.

Language (Other than English):

None

Travel Requirement:

25% - 50%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Rarely

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never