Senior Clinical Operations Analyst

Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.

We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support.  Our care is delivered virtually through our app, via secure messaging and telehealth visits.  When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com

Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to careers@oshihealth.com, and we’ll confirm whether you’re engaging with one of our Oshi teammates!

Senior Clinical Operations Analyst

Are you a highly-motivated, analytical leader looking to make a bigger impact at an organization that changes lives?

Do you thrive in a rapidly evolving, fast-paced environment requiring creativity, resourcefulness, high energy, and an ability to adapt quickly?

Are you passionate about healthcare and looking to create a revolutionary new approach to digestive healthcare with a radically better patient experience?

If so, you could be a perfect fit for our team who share a mission to eliminate the impact of digestive health conditions through redesigned GI care that patients love. 

The Team:

The Analytics team is a small but mighty team at Oshi, responsible for empowering the entire organization with actionable insights and tools to drive decisions that fuel sustainable growth and operational excellence. Our team is scrappy, analytical, highly strategic, and interacts with every part of the business to support business objectives. The team consists of talented analysts who are skilled in both doing hands-on data analysis as well as collaborating with other teams across the organization to develop KPIs and the analytics tooling necessary for insight generation.

The Role:

We’re looking for a strategic and collaborative Senior Clinical Operations Analyst to play a critical role in optimizing Oshi’s clinical practice. As a member of the Analytics team, this role will generate data-driven insights, build and maintain core data models and reporting, and enable business decisions, with a focus on clinical operations. Partnering closely with clinical team leadership, this role will use data to measure, analyze, and optimize our clinical practice to improve efficiency, quality, and provider satisfaction.

What You’ll Do:

• Data-Driven Clinical & Operational Strategy: Bring a high level of analytical rigor to help us deeply understand all facets of our clinical operations and provider workflows. You'll conduct comprehensive analyses to identify key trends, measure the impact of our efforts, and uncover opportunities to improve efficiency and the overall quality of patient care.
• Performance Measurement & Optimization: You will design and maintain performance dashboards and build new analytical tools to track key performance indicators (KPIs) for the clinical team. This includes analyzing metrics related to provider utilization, patient outcomes, scheduling efficiency, and capacity planning. You will use these insights to pinpoint and eliminate bottlenecks in workflows, ultimately reducing administrative burden and streamlining operations.
• Cross-Functional Collaboration: You will effectively communicate complex analyses with clear data visualization and compelling narratives to a range of clinical and non-clinical audiences. You'll serve as a critical partner to clinical leadership, providing insight into factors impacting practice performance and supporting strategic initiatives for workflow optimization and provider-facin