Senior Manager of Food and Beverage Operations

Location: Bend, Oregon

Are you interested in delivering memorable experiences, enhancing people's lives and having fun while doing it? This shared mission of POWDR and Mt. Bachelor creates a fun and inspiring culture that we live every day. We look for employees who are passionate about sharing mountain culture, have a positive attitude, are problem solvers and care about winning as a team. Our vision drives us to deliver exceptional experiences and it's our employees who become the true moment makers here at Mt. Bachelor.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass

• Free and discounted friends & family day passes

• Free transportation to & from Bend, Sunriver, and La Pine

• Discounts across the resort (food & beverage, retail, rentals, lessons & more)

• Employee housing program

• 401k with up to 5% company match & immediate vesting

• Discounted onsite daycare

• Local & national discounts (YETI, Burton, Dell, Subaru, Nokian, Sunriver Golf, Mammut, & more)

• Free reciprocal access for employees to other POWDR resorts & 50% day passes at IKON pass resorts

Position Summary

As Senior Manager of F&B Operations, you will be responsible for overseeing and managing day-to-day food and beverage operations, including budget management, team leadership, customer service, and compliance with health and safety regulations. This Position supervises and ensures compliance with all F&B policies, standards, and procedures, monitors quality, and verifies that standards and legal obligations are followed.

Essential Functions/Major Responsibilities

• Works with Senior Management, Food & Beverage Director, Lodge Manager, culinary and service staff regarding operations, standards, and character of restaurants.

• Responsible for the oversight and supervision of F&B Lodge Managers, Supervisors, and Outlet Chefs in collaboration with the Director of Food and Beverage

• Understands the importance of organization, safety, time management, cleanliness, and punctuality regarding paperwork, meetings, deadlines, and returning phone calls.

• Supports Mt. Bachelor’s Mission Statement, goals, and core values

• Supports the Director of Food & Beverage with strategic and future planning as it relates to the Food & Beverage department in the areas of capital expansion, business planning, and the creative and conceptual development of new Food & Beverage experiences.

• Taking and extending physical inventory and making sure all transfers are accounted for.

• Checks the quality of all food served and produced

• Responsible that staff has proper and usable equipment and tools to perform tasks.

• Constantly refine systems and techniques.

• Meet with outlet managers on a regular basis.

• Performs all duties in any outlet they may be assisting in.

• Addresses and corrects all issues promptly and fairly.

• Recognize and develop key staff members with the effective use of delegation.

• Can handle and manage confidential information. ·

• Maintain a professional and personable appearance.

• Observe mountain-wide policies found in the Employee Handbook and ensure staff follows them as well.

• Ensure that the outlet follows all local, state, and federal laws and regulations including, but not limited to, local liquor laws, employment laws, OSHA rulings, and sanitation standards.

• Is organized in tasks and sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.

• Can handle fast-paced, potentially high-pressure environments.

Secondary Function 

• Supportive of all Mt. Bachelor departments and functions. May be asked to assist in areas outside of the Food & Beverage Department.

Supervisory Responsibilities

• Number of employees supervised: 9

• Positions Supervised: F&B Lodge Managers, FOH Supervisors, Outlet Chefs

• Scheduling and assigning work: Yes

• Training:  Y