Director, Marketing & Guest Experience

Job Requisition ID: 49856 
Closing Date: 09/24/2025
​Agency: Abraham Lincoln Presidential Library and Museum
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated Starting Salary Range $9,174 - $11,174 monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Exempt under Section 4d of the Personnel Code, Gubernatorial (Management Bill)

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

**A RESUME IS REQUIRED FOR THIS JOB POSTING**

 

Posting Identification Number 49856

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Join a world class institution!! This position serves as the Director of Marketing and Guest Experience for the Abraham Lincoln Presidential Library and Museum (ALPLM), a world class institution that welcomes more than 250,000 visitors every year and that houses one of the world's best collections of Lincoln-related documents, artifacts and audiovisual materials. This position will oversee a staff that carries out the museum's most visible customer service duties and the marketing responsibilities related to carrying out the agency's mission. The ideal candidate is extremely organized, hard-working, and passionate about serving patrons and sharing information about the ALPLM with the world. We invite qualified applicants to apply for the position and help ALPLM continue to chronicle the life of one of our nation's greatest Presidents. 

Essential Functions

• Plans, develops, organizes, controls, and manages the Marketing and Guest Experience Division.
• Develops and implements policies and procedures and acts authoritatively on any policy making issues affecting the division.
• Serves as full-line supervisor.
• Coordinates the marketing of agency programs within the division and across other agency divisions to ensure patrons are informed of all available agency services, resources, and programs.
• Develops, administers, and monitors the division's operating budget.
• Collaborates with other agency staff to create content and material for agency advertising and marketing in digital and print media.
• Prepares reports on division functions and activities for the Executive Director and Chief of Staff.
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

• Requires knowledge, skills and mental development equivalent to completion of four (4) years of college, preferably with a degree in Business Management, Marketing, Communications, Hospitality Management, or related field.
• Requires four (4) years of progressively responsible administrative exp