Parts Delivery Associate

Southern States Material Handling is more than just forklifts- we offer complete warehouse solutions! We pride ourselves in successfully partnering with our customers to offer resolutions that keep businesses running! Specializing in new & used equipment, operator training, equipment rentals, fleet management, service & repair, automation and warehouse organization, Southern States Material Handling solves problems.

 

As a Parts and Delivery Associate with Southern States Material Handling : Contribute to making Southern States Material Handling a leader in the material handling industry by effective parts inventory, management, and delivery of parts to customers.

Come be a part of our Toyota family!

Top of the Line Benefits!!

• 401(k) with company matching
• Dental insurance
• Health insurance
• Vision Insurance
• PTO and Vacation
• Paid Holidays
• Flexible Spending Account
• Life Insurance

What you Need/Basic Qualifications:

• Prefer 1-2 years in parts sales.
• Valid State Driver’s license
• Forklift or material handling parts sales experience or product knowledge is highly desirable.
• Proficiency with MS Office including Word, Excel, Outlook
• Windows XP knowledge
• Ability to type 25+ wpm.
• Goal-oriented and ability to self-start and take on new challenges.
• Demonstrate above average time management, organizational, creativity, and cooperation skills Exceptional customer service and telephone etiquette.
• Ability to multi-task and manage multiple assignments and tasks and set priorities, as well as adapt to changing conditions and work assignments.
• Excellent verbal and written communication skills
• Ability to effectively present information and respond to questions one-on-one and in small groups with customers, managers, and other employees.
• Critical thinking and problem-solving skills
• Ability to lift up to 55 lbs.

Education and Certification Needed:

• High school diploma or GED
• At least 12 months related work experience, or combination of education and work experience
• Current ASE Parts Specialist Certification P1 or P2 is highly desirable.

What you’ll Do:

• Maintain customer consignment physical inventories.
• Visit assigned customer locations weekly and perform physical count of parts inventory.
• Log the difference between what customer has versus predetermined set level ensuring that next time customer location is visited, this used inventory is replenished.
• Maintain a log on each customer consignment that shows customer name, last inventory date and last parts stocking update.
• Gather parts to fulfill orders and load them into delivery vehicle.
• Unload parts at customer location according to their specifications
• Review any suggestions for stocking amounts/levels with Parts manager before making or suggesting changes with customer.
• While at customer sites, survey regularly for additional sales/solutions opportunities.
• Always focus on safety while driving and delivering parts.
• Ensure SSMH delivery vehicles are returned to the branch nightly unless specifically approved by the Branch Operations Manager.
• If consignment duties are complete for the day/week, perform regular parts associate duties (see below).

 

Parts Associate Major Responsibilities:

• Answer incoming parts calls and process customer orders.
• Process parts orders for road and shop technicians
• Assist and interact with walk-in customers.
• Lookup parts in electronic catalogs
• Create sales quotes and invoices.
• Operate a forklift to assist in loading/unloading parts and managing inventory as required at branch location.
• Conduct inventory.
• Ability to work in a constant state of alertness and safe manner.
• Additional duties may include: