Sr. Manager, Data Analytics & Insights - TrainingPeaks

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.

We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.

General Summary

As a Senior Manager, Data Analytics & Insights, you understand the critical importance of data-informed decisions in achieving business success. In this role, you will be responsible for ensuring that our organization has access to trusted, coherent, and comprehensive data, supported by a reliable infrastructure. Additionally, you will collaborate with teams both within and outside of Data Analytics to cultivate a data culture and improve data literacy across the organization. By working in close partnership with cross-functional teams, you will help to enhance our business instrumentation, enabling us to confidently measure performance, optimize expenses, and deliver the best possible value to our customers, with scalable processes and trustworthy data.

As a visionary leader, you have a proven track record of designing and implementing data and analytics capabilities that have transformed businesses. You are constantly seeking new knowledge and opportunities to improve, valuing input from team members at all levels. As a seasoned manager, you also possess exceptional leadership and team management skills, inspiring and guiding your team to achieve their goals and develop professionally.

As the manager of the Data Analytics team, you are responsible for leading and developing a team of Data Analysts and Data Engineers. You work closely with the leadership team and collaborate with leaders from various departments, including Product Development, Marketing, Business Development, and Customer Services. Reporting directly to the VP of Operations, you play a critical role in driving data-informed decision-making across the organization, ensuring that insights are translated into actionable strategies that deliver measurable impact.

Core Functions

• Collaborate with key business leaders across business functions and the data analytics team to identify and solve complex business opportunities with data.
• Develop and grow the data analytics team members by providing actionable feedback, identifying areas for growth, and advocating for the resources supporting this growth.
• Establish and manage company-wide processes to drive disciplined and consistent data management, including data dictionaries and entity-relationship diagrams (ERDs).
• Operationalize and maintain the BI reporting and analytics tool(s) that support stakeholders across the organization by allowing them to view vetted reports, access data directly when appropriate, and make informed decisions based on this data.
• Lead the effort to continually improve the data culture and data literacy across the organization.
• Support the team to disrupt, improve, and evolve ways of working when necessary.
• Lead data engineering to proactively set and improve data architectures that enable the vision and maintain best practices.
• Ensure data quality and integrity across all data sources.
• Provide strategic direction and guidance for the use of data and analytics within the organization.
• Stay up-to-date with the latest trends and best practices in data analytics, machine learning, and artificial intelligence.

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• 7+ years of experience in data analysis, with at least 3 years in a management or leadership role.
• Proven track record of successfully leading data-driven initiatives and projects.
• Strong expertise in data analytics tools and techni