Sr. Manager, Inventory Operations Canada

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: 

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. 

• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.

• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone.  We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
 

A little bit about our team:

Distribution Operations is responsible for all physical supply chain processes across the entirety of product lines under WEA Distribution.  The department’s core focus is to work cohesively with all WMG divisions and departments globally, as well as outside vendors, carriers, and label partners, to ensure that the highest quality of products are distributed to customers in a timely manner. Key functions shared by the Distribution Operations team include inventory management, manufacturing, order fulfillment, compliance, and logistics.

Your role:

The Senior Manager of Inventory Operations, Canada plays a key role in ensuring the smooth execution of   physical product distribution at Warner Music Canada across both Retail and D2C platforms ensuring that artists’ music and products reach fans efficiently, on time, and across all platforms.  This role oversees the end-to-end workflows of inventory management to freight invoice processing.  You will collaborate cross-functionally with Warner Music Canada’s internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency across the label’s business lines. Under supervision of the Sr. Director of Global Traffic, you will work with external partners (3PL and logistics vendors) to ensure timely product delivery and quality control.

Here you’ll get to:

●       Oversee the management of all physical product inventory configurations

●       Monitor and forecast product demand, coordinating with supply chain partners to minimize overstock or shortages

●       Manage warehouse KPIs ensuring accurate inventory tracking, fulfillment, distribution performance and logistics coordination.

●       Collaborate with the Department Head and Direct Manager to implement process improvements for warehouse efficiency, cost control, and operational accuracy.

●       Review product pricing and negotiations from suppliers pertaining to physical product

●       Serve as the main point of contact between the label and distribution partners for physical releases. Coordinating new product launches and catalog replenishment with internal teams and third-party vendors.

●       Maintain release schedules and ensure all operational deliverables are met on time.

●       Work with the Sr. Director, Global Traffic to Analyze, maintain and negotiate freight rates for Retail shipments and local couriers

●       Approve invoices and provide accounting info for freight and Distribution Accruals

●       Provide returns forecast for Accounting

●       Track and report on sales trends.

About you:

●    Possess 5+ years’ Management experience across Inventory, logistics and Physical Supply Chain Operations.

●  Demonstrate knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/ Customs).

●    Possess 2+ years’ Music Industry distribution experience, retail and ecommerce.

●    You are p