Jobs and Careers

PS Outpatient Svcs. Specialist

Salt Lake City, United Statesfull_timeVerifiedPosted 10 Aug 2026

About the role

Details

Open Date 08/10/2026 Requisition Number PRN45870B Job Title PS Outpatient Svcs. Specialist Working Title PS Outpatient Svcs. Specialist Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part Time? Full Time Shift Day Work Schedule Summary

Monday – Friday, 8:30 am to 5:00 pm.

VP Area U of U Health - Academics Department 00848 - Pediatric Administration Location Other City Salt Lake City, UT Type of Recruitment External Posting Pay Rate Range $17.66-$23.23 Close Date 11/10/2026 Priority Review Date (Note - Posting may close at any time) Job Summary

Job Summary

The South Main Pediatric Clinic at the University of Utah, School of Medicine has an immediate opening for an Outpatient Services Specialist (OSS). This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally handles all desk operations including, but not limited to, all phases of the patient registration and scheduling process. They will also advise patients on financial obligations which may include the establishment of payment plans. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between medical staff, and other various departments.

Job location is 3690 South Main Street, Salt Lake City, UT.

The University of Utah offers a comprehensive benefits package including:

Excellent health care coverage at affordable rates (see the Summary Comparison for more information)
14.2% retirement contributions
Generous paid leave time
11 paid Holidays per year
50% tuition reduction for employees, spouses, and dependent children
Flex spending accounts
University provided basic employee life insurance coverage equal to a salary of up to $25,000
Variety of elective insurance coverage, including life insurance, short and long-term disability, accidental death & dismemberment, accident, critical illness, hospital indemnity, and pet.
Free transit on most UTA services
Employee discounts on a variety of products and services, including cell phones & plans, entertainment, health and fitness, restaurants, retail, and travel
Professional development opportunities

Additional benefits information is available at https://benefits.utah.edu/.

Responsibilities

Essential Functions

Greets and directs patients to their correct destinations both in person and over the phone. Anticipates the needs of the patients and guests then responds in an accurate and timely manner.
May be required to utilize, troubleshoot, and assist patients and family with a check-in kiosk.
Schedules patient appointments and contacts patients for rescheduling, missed appointments and appointment reminders.
Completes patient admission and registration process by reviewing accounts and other compliance-related
Obtains and documents missing information required for completion of the registration.
Enters corrected or new patient data into the medical record system.
Prepares paperwork for patient visits.
Communicates with patients in a confidential, professional manner using tact and diplomacy.
Notifies patients and their families of co-pays, deductibles, and co-insurance as appropriate and collects co-payments.
Collects all necessary co-pays, deductibles, and coinsurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns.
Resolves billing or charge disputes o