Global Order Management SME (PH) - fixed term project

Job Title

Global Order Management SME (PH) - fixed term project

Job Description

As Global PH Order Management SME you lead the efforts towards improvement and standardization of OM functional activities within GBS Hub offering the contribution to build strong, effective and customer centric activities that boost up the results of Order Management organization. Support the teams of Global Personal Health Order Management, and their stakeholders and customers, on different situations requiring adjustment, improvement, standardization and automation.

Your role:

• Implementing, controlling (incl. compliance) and optimizing processes with a holistic view from end to end and Leading or participating in upcoming process changes, liaising with Business Units, BPO and Regions,

• Acting as the first point of contact for operational process escalations, resolving issues and updating work instructions,

• Leading and driving process improvement and automation initiatives to standardize and enhance efficiency in alignment with global requirements,

• Training the team on data interpretation, coordinating test activities for E2E deployment programs, validating work instructions, delivering key user training, reporting incidents, and participating in improvement projects on behalf of the local organization,

• Serving as an ambassador for system process improvements within their knowledge area or related satellite tools and addressing critical issues and change requests within their domain, providing instant support and participating in SAP improvement projects.

Our benefits:

• Hybrid model of working (3 days at Office in Lodz)

• Fixed-term project (around 12 months)

• Annual bonus based on performance achieved  

• Private medical care with the option to extend it to family members  

• Benefit System cards  

• Discount for Philips’ products  

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

To succeed in this role, you should have the following skills and experience:

• +3years of experience in process improvement, supply chain management,

• Comprehensive knowledge and expertise in specific processes dedicated to Personal Health,

• Knowledge of Market Order Management activities associated with PH portfolio products,

• Your skills include knowledge in SAP and advanced Microsoft Excel skills, VBA nice to have,

• Hands-on experience with Lean techniques and culture,

• Good communication skills at different levels (to factories and regions/customers)

• Project management skills,

• Continuous improvement mindset and skills,

• University degree (at least Bachelor)

 

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.


This is office-based position.

 

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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