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Director of Restaurants and Bar

HEI Hotels & Resorts
United Statesfull_timeVerifiedPosted 20 Mar 2025

About the role

About Us

Located in the middle of the "hottest" area- Maple Avenue in Uptown Dallas, our hotel blends sophisticated, modern luxury with a rich history embedded in the European heritage of Le Meridien and our the 1920's origin of The Stoneleigh Hotel. Our boutique-style urban hotel features art deco decor, Perle on Maple at The Stoneleigh restaurant and very popular neighborhood bar. We provide a great work environment where we embrace family, growth and excitement and multiple opportunities monthly to earn incentives based on on-point performance. There is something new to learn and see every day. Come join our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Evoke the era of glamorous travel at our family hotel in Dallas, TX, where classic style and modern elegance are juxtaposed in a chic Uptown location. Our historic, 1923 Art Deco building and Uptown Dallas hotel suites are steps from business, museums, boutique shopping, cutting-edge cuisine, and stimulating nightlife.

Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

 

Responsibilities

•Direct the day-to-day operations of the restaurant, bar, and room service operations including breakfast, lunch and dinner periods.

  

•Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). 

 •Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. - update

 •Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. 

 •Create, recommend and implement promotions and programming to capture more in house guests and a larger share of the local market. 

 •Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.

 •Comply with attendance rules and be available to work on a regular basis. 

 •Perform any other job related duties as assigned. Including availability to perform two Manager on Duty shifts monthly

Qualifications

Education and Experience

 Two+ years of full employment in a related position. 

 Successful execution of the position could lead to further promotion

 

Knowledge, Skills and Abilities

  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. •Supervision, management and communication skills are required. 
  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions, which are generally guided by, established policy and procedures. 
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. 
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals. 
  • Able to set priorities, plan, organize, and delegate. 
  • Written communication skills to be concise, well organized, complete, and clear. 
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effect

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Company

HEI Hotels & Resorts

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