Technical Program Manager

About Overwatch Mission CriticalOverwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the national veterans business development council (NVBDC), offering construction professional services, talent acquisition, and general contractor for the mission-critical infrastructure industry.Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's purpose.
Role SummaryThe Technical Program Manager (TPM) operates as an integrated, virtual extension of the Owner’s "DCDE" Team. This role is responsible for bridging the gap between high-level program requirements and technical site-level execution, with a specific focus on the integration of ML/AI hardware cut-ins and complex engineering or construction challenges. The TPM serves as a primary point of contact for diverse stakeholders to ensure transparency, schedule adherence, and the successful resolution of technical action items

Core Responsibilities

Program Coordination & Technical Governance

• Meeting Leadership: Facilitate and schedule technical workshops, meetings, and program-wide events.
• Detailed Documentation: Prepare technical agendas and meeting minutes, and manage centralized action item trackers and program calendars.
• Gate Reviews: Facilitate formal gate reviews at agreed intervals to verify that program requirements for scope, budget, and schedule are maintained during the design phase.
• Decision Oversight: Develop and maintain a decision log to track major actions associated with the "Command Structure," "Execution Readiness," and "Tech Council" teams.

Stakeholder & Integration Management

• Primary Technical POC: Serve as the main point of contact for program inquiries between engineers, vendors, and the Owner’s internal teams.
• Relationship Management: Establish professional relationships with architects, engineers, and contractors to ensure alignment with the Owner’s goals, design philosophy, and budget.
• Reporting: Prepare and distribute regular program updates and time-sensitive communications across the DCDE Program.

Data Analysis & Tool Utilization

• Issue Troubleshooting: Facilitate the integration of ML/Al hardware and troubleshoot general engineering/construction issues at both the program and project levels.
• Data-Driven Solutions: Gather and analyze project data to track progress, identify potential bottlenecks, and recommend technical solutions.
• Systems Management: Manage program documentation using specialized tools such as Construction Directives, Engineering Bulletins, and "Bounty Bugs".

Key Performance Indicators (KPIs)

• Program Documentation Accuracy: Percentage of technical documents (schedules, budgets, etc.) updated on time and without errors.
• Communication Effectiveness: Measured stakeholder satisfaction regarding the clarity, frequency, and relevance of technical information received.
• Administrative Timeliness: Percentage of meetings and events starting on time with all necessary technical materials prepared in advance.
• Program Health Index: A composite metric providing an overall assessment of program performance and the TPM's contribution to mission success.

Qualifications

• Experience: Proven experience in engineering or construction management is required.
• Domain Knowledge: Experience with Data Center Infrastructure / Data Center Construction
• Strategic Thinking: Ability to comprehend complex program requirements, goals, and business objectives.

Physical Requirements and Work EnvironmentThis position operates primarily in an active data center construction environment, encompassing both indoor and outdoor work settings. The role requires the physical ability to perform essential job functions safely and effectively in a dynamic environment that includes ongoing construction activity and evolving site conditions.
The work environment includes areas and temporary structures owned, leased, or controlled by third parties over which Overwatch may have limited or no control. Because the project remains under construction, certain areas of the