Technical Product Manager

Job Description

Arc XP (http://www.arcxp.com ) is a cloud-based digital experience platform that helps enterprise companies, retail brands, and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving more than 1,500 sites in 25 countries that reach more than 1.5 billion unique visitors monthly.

Built 100% on AWS, the Arc platform employs a microservice architecture. All of our software teams use DevOps to deliver and maintain products. Our processes are lightweight, which allows our teams to innovate quickly to bring new ideas to market. New features and products are deployed to our customer base every day.

We are looking for a Technical Product Manager with strong Program Management experience and expertise to enable greater coordination of integrated, cross-team and cross-domain initiatives for our Arc Cloud Platform which includes Auth, Cloud Automation, Delivery, and Frameworks which powers more than 1,500 sites worldwide. Leveraging a serverless architecture, our framework provides a platform for client developers to build engaging and performant experiences for a variety of news, radio, and broadcast companies worldwide. As our Arc Cloud Platform Technical Product Manager, you will work closely with our Content Creation, Content Platform, Developer Experience and other Arc product teams to enable innovative experiences and ensure a cutting-edge experience for Arc customers.

Motivational Fit

• Desire to be a product and program leader.
• Enjoy sharing technical experiences during code reviews and design discussions.
• Deliver high-quality, incremental improvements regularly.
• Comfortable collaborating with product owners and remote team members.

Required Skills and Qualifications

Experience

• 5+ years of experience in program management, with at least 3 years in a technical product management role

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Proven leadership and team management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving abilities, with a focus on delivering innovative solutions.
• Proficiency in agile and lean software project methodologies.

Preferred Qualifications

• Experience leading authentication and authorization experiences from a technical product perspective.
• Experience leading Platform as a Service (PaaS) product development empowering engineers to accelerate development to deliver world-class customer experiences.
• Experience leading Business-to-Consumer (B2C), Business-to-Business (B2B), and preferably Business-to-Business-to-Consumer (B2B2C) programs
• Strong ability to engage and motivate product engineers to deliver world-class SaaS and PaaS products, encouraging the entire team to take part in solutioning

Key Responsibilities

Program and Product Management

• End-to-End Oversight: Lead the planning, execution, and delivery of multiple programs and projects, ensuring they are completed on time, within scope, and within budget.
• Milestone Tracking: Develop and maintain detailed project plans, including timelines, milestones, and deliverables, to ensure successful program execution.
• Product Vision: Define and communicate product vision and strategy, ensuring alignment with business goals and customer needs.

Product Development

• Requirement Gathering: Collaborate with leadership and product engineering teams to gather and define product requirements, ensuring they align with business objectives and customer needs.
• Roadmap Development: Assist in the creation and maintenance of product roadmaps, prioritizing features and enhancements based on strategic goals and market demands.
• Technical Feasibility: Evaluate technical feasibility and provide guidance to ensure that product development aligns with technical capabilities and constraints.
• Feature Prioritization: Prioritize product features and enhancements based on customer feedback, market trends, and business objectives.

Stakeholder Engageme