Revenue Operations Program Manager

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 12,000+ provider organizations and 300+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.
We at Redox understand that we are all patients, and our mission is to make healthcare data useful and every patient experience better. Our values represent the basis of our culture of trust, transparency, and personal growth, and define how we want to interact with each other and the world.
Opportunity & ImpactThe Revenue Operations (RevOps) Program Manager plays a hands-on role in optimizing the full revenue lifecycle and enhancing the customer journey by aligning processes across Sales, Marketing, and Customer Success. This role ensures cross-functional workflows operate seamlessly by leveraging data and technology to drive efficiency, improve the customer experience, and support revenue growth. As an individual contributor, this person will lead projects, support our GTM systems with a large focus on Salesforce infrastructure for our GTM teams, and support our VC programs.. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and excels at transforming complex challenges into scalable, sustainable solutions.

Job Responsibilities

• Project Coordination & Execution: Lead and manage high-impact initiatives such as process implementations, tool migrations, CPQ updates, quarterly planning, and process rollouts. Own timelines, deliverables, stakeholder updates, and change management efforts across functions.
• Variable Compensation Program Support: Assist in managing the operational aspects of variable compensation (VC), including tracking, reporting, and communications. Liaise with Finance to ensure timely and accurate payouts.
• Pipeline & Data Management: Ensure data quality and consistency across GTM systems. Analyze sales and pipeline data to uncover trends and support data-driven decision-making. Support deal desk requests. Build and maintain dashboards and reporting for leadership and field teams.
• Tech Stack Infrastructure Ownership & Adoption: Ensure our GTM systems are built with our growth teams in mind by enforcing proper project plans, accurate scoping sessions with stakeholders and . Drive adoption and best practices for the GTM tech stack (e.g., Salesforce, Outreach, HubSpot). Coordinate quarterly enablement sessions and refreshers in partnership with GTM Ops and tool owners. Monitor user engagement and identify training needs to maximize tool ROI.
• Process Documentation & Optimization: Promote consistency, efficiency, and scalability through SOPs and structured rollout plans. Create and maintain documentation and communication for key RevOps processes and program plans to drive adoption and minimize disruption.
• Performance Monitoring: Support tracking key performance indicators (KPIs) and provide regular updates to stakeholders. Proactively identify risks or gaps in performance and collaborate on solutions.

Required Skills & Experience

• 5+ years of experience in Revenue Operations, Sales Operations, or a similar GTM-focused role within a SaaS or Healthcare tech industry
• Proficiency with Salesforce, ZoomInfo, and LinkedIn Sales Navigator
• Deal desk support
• Experience supporting compensation planning and sales performance analysis
• Strong analytical mindset with attention to detail and a focus on continuous improvement
• Excellent communication skills and ability to work effectively across teams
• Comfortable managing multiple priorities and working in a fast-paced, evolving environment

Preferred Skills & Experience

• Previous experience within a fast-paced startup environment
• Salesforce Administration Certification

Software Platform/Tools

• Required: Salesforce, ZoomInfo, Linkedin Sales Navigator
• Preferred: CPQ, Catalyst, Outreach, Chorus

Please keep reading...Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyr