Executive Director, Workday Technology

Job Description

The Executive Director of Workday Technology is responsible for overseeing the implementation, configuration and optimization of Workday Solutions at Northwest Bank to ensure robust adoption and operational efficiency.  This role will drive technical strategy, oversee architecture decisions and manage Northwest's technology ecosystem.  This role partners Finance, IT and HR delivering compliant and scalable solutions.
 
Essential Functions
•    Partner with Finance and HR Product Owners to define the long-term Workday roadmap
•    Direct and mentor technical teams across integrations, security, reporting and data conversion
•    Lead end-to-end technical strategy for enterprise Workday implementations
•    Manage recurring large-scale data loads to and from Workday ensuring accuracy, security and regulatory compliance with data policies
•    Collaborate with IT teams to establish and maintain system architecture and security protocols
•    Oversee quality assurance for all technical deliverables
•    Lead and manager a Workday Technology team which includes providing direction and supervision to direct staff, setting clear expectations, providing regular feedback, conducting annual performance reviews, and escalating employee performance issues and operational risks
•    Foster a culture of inclusivity, collaboration and high performance
•    Ensure data security, privacy, and regulatory compliance across all Workday modules
•    Establish governance frameworks for configuration, integrations, and change management
•    Oversee Workday architecture design and integration with banking systems (ERP, core banking, risk tools)
•    Manage API strategy, middleware, and cloud infrastructure supporting Workday
•    Drive system optimization, performance tuning, and continuous improvement initiatives
 
Additional Essential Functions
•    Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
•    Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
•    Work as part of a team
•    Work with on-site equipment
 
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Education  
Master's Degree     Business, Information Technology or equivalent             
Bachelor's Degree     Business, Information Technology or equivalent            
 
Work Experience
12 - 15 years    Enterprise Workday experience             
12 - 15 years    Technical leadership/architect role             
8 - 12 years    Managerial Experience              
 
Additional Knowledge, Skills and Abilities
Deep knowledge of Workday HCM, Financials, Payroll, and Integration frameworks  
Familiarity with Workday Extend, Workday Skills Cloud, and Workday Reporting & Analytics.    
Understanding of Workday security models, compliance, and data governance    
Ability to design and oversee Workday architecture and integrations with banking systems  
Experience with API management, middleware, and cloud-based solutions  
Knowledge of AI/ML capabilities in Workday for skills-based talent management 
Building and maintaining a technology roadmap aligned with business objectives  
Driving Workday optimization strategies and continuous improvement initiatives  
Aligning platform capabilities with regulatory requirements and banking compliance standards  
Leading HR and Finance digital transformation using Workday    
Strong stakeholder engagement and communication skills for adoption  
Expertise in organizational change management and training strategies  
Leading cross-functional teams (HR, Finance, IT) and external consultants    
Fostering a culture of innovation, collaboration, and continuous learning  
Understanding banking operations, regulatory frameworks, and risk management  
Familiarity with financial reporting standards and compliance in banking    
Workday HCM – Human Capital Management for HR processes  
Workday Financial Management – For accounting, procurement, and financial reporting    
Workday Payroll – Payroll processing and compliance    
Workday Integration Tools – Workday Studio, Workday Extend, and Workday APIs