Chief Learning Officer - 90379657 - Washington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

This hybrid position can be based out of Washington DC; Wilmington, DE; Philadelphia, PA; and/or New York, NY.  

SUMMARY OF DUTIES:

The Chief Learning Officer (CLO) is a key strategic leader within the organization, responsible for the development, execution, and enhancement of all learning initiatives that foster employee skills, performance, and satisfaction. The CLO will ensure these initiatives are closely aligned with our overall business strategies and organizational planning efforts. The successful candidate must have a strategic mindset, capable of proactively addressing evolving learning, regulatory requirements, and organizational needs.

ESSENTIAL FUNCTIONS:

• Develop and refine the organization’s learning strategy, ensuring they align with our overall business strategy (our Annual Operating Plan and Blueprint Key Actions) and adapts to evolving market conditions and regulatory requirements.
• Provides strategic leadership and direction in the development, implementation, and execution of all our learning & training programs.
• Lead and mentors a high-performing team of learning professionals and trainers, fostering an environment of continuous improvement, collaboration, and professional growth.
• Works closely with leadership team to ensure learning initiatives support organizational needs and employee growth.
• Lead the ongoing internal evaluation of the effectiveness of our training & development programs, making data-driven improvements to align with the needs of the organization and its workforce.
• Ensure all training programs comply with relevant laws, industry standards, and continues to meet or exceed all compliance and regulatory training standards.
• Oversee budget management through direct reports. Assemble annual budget, summarizes, and submits for approval. Monitor project/program reports for adherence to budget, obtains information to explain variances, and provides assistance as necessary to remain within budgetary constraints or request additional funding.
• Champion and cultivate a culture of continuous learning, talent development, and driving organizational growth through effective learning strategies.
• Monitors emerging trends in learning and development, including training methods and best practices, to assess and recommend appropriate solutions for enhancing our learn