Director of Health Informatics and Technology

At the University of Denver, Student Affairs is at the heart of the student journey—empowering every student to thrive academically, personally, and professionally. Rooted in DU’s signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose.

Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively.

Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact.

Department Summary

The mission of the DU Health & Counseling Center (“the HCC”, www.du.edu/hcc) is to enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and support services. Among its five departments, the HCC includes an on-campus medical and counseling clinic open 8am-5pm M-F, with some evening hours when quarter classes are in session. DU and the HCC are deeply committed to diversity, equity and inclusion; and seek an experienced psychiatrist who possesses cultural humility and a commitment to student wellness.

The HCC offers confidential medical care, mental health counseling, and psychiatric services designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychiatrists, psychologists, social workers, counselors, physicians, physician assistants, nurses, and nurse practitioners from diverse cultural and clinical backgrounds. HCC providers value students in all of their individuality and are committed to providing integrated care to all people with respect and sensitivity.

The Administrative department is responsible for non-clinical operations at the HCC. Responsible for front line customer support and service, insurance and health fee programs, facility and financial operations, budget, planning, and forecasting, and departmental HR, this department supports the other HCC areas to achieve their mission. Working interactively and in a cross-trained nature, this group of staff strive to provide the highest level of care to our students through purposeful efficient and effective operations.

The University of Denver and the Health and Counseling Center are committed to building a diverse and inclusive educational environment. Applicants are requested to include in their cover letter information about how they will advance this commitment through their research, teaching and/or service.

Position Summary

The Director of Health Informatics and Technology serves as a critical leader and hands-on expert within the University of Denver’s Health and Counseling Center (HCC). This position blends strategic vision with operational execution, overseeing all technology systems that support the clinical, administrative, and compliance functions of the HCC.

The Director provides direct support to clinical staff, ensuring timely resolution of technical issues, and leads the management of the electronic health record (EHR) system (Point and Click), server infrastructure, and security protocols. This role is responsible for developing and enforcing HIPAA-compliant IT policies, overseeing clinical coding and billing systems, and facilitating data-driven decision-making through reporting and performance analytics.

In addition to managing day-to-day IT operations, the Director partners with senior leadership to align technology strategies with the center’s evolving needs—supporting a shift toward a more efficient, private-practice-style healthcare model. The Director supervises the Assistant Director for Information and Systems and works collaboratively across departments to implement third-party billing systems, enhance clinical workflows, and support university-wide wellness initiatives. The role also leads administration of the National College Health Assessment (NCHA) and contributes to the development of health promotion efforts based on student needs.

The ideal candidate is a versatile and proactive leader, equally skilled at strategic planning and front-line technical support, with deep knowledge of healthcare IT, compliance, and operations in a university or clinical setting.

Reports to the Assistant Vice Chancellor of Health and Wellness and supervises