Program Manager, Wastewater Operations

DIVISION: Operations

DEPARTMENT: Wastewater Operations

UNION/GRADE: Unit 9/Grade 29

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BASIC PURPOSE:

Assists the Manager of Operations in managing the operation of the Authority's Wastewater Operations Control Center (OCC), wastewater pumping stations, headworks and Combined Sewer Outfall (CSO) facilities. Manages wet weather events, develops Standard Operating Procedures (SOPs), and trains staff on SOPs, facility operations, process control procedures and emergency response plans. Coordinates maintenance programs, takes part in the hiring process, acts as a construction liaison as well as an Operational advisor.

SUPERVISION RECEIVED

Works under the general supervision of the Manager of Operations (Wastewater).

SUPERVISION EXERCISED:

Exercises close supervision over wastewater operations staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develops, updates and ensures implementation of Standard Operating Procedures (SOPs) for all wastewater facilities. Develops operational and inspection protocols for operations staff as directed by the Manager of Operations.
• Manages predictive and preventive maintenance initiatives. Works closely with Operations Supervisors, Maintenance Managers and Work Coordination Managers to ensure all work orders are issued, completed and closed in a timely manner. Conducts periodic audits on Operations staff maintenance activities. Attends weekly maintenance coordination meetings. Utilizes Maximo to open and process work orders as required.
• Responsible for coordinating all aspects of communication/Telog, PLC, system alarms with SCADA, Metering and Engineering groups.
• Responsible for operations involvement on construction projects, attends construction meetings and participates in the construction and start-up of new facilities.
• Performs facility audits, facility inspections, Spill Prevention, Control and Countermeasures (SPCC) inspections and staff scheduling issues as directed by the Manager of Operations. Responsible for scanner system and updates of new technology associated with facility automation as needed.
• Manages departmental records relating to the Yellow/Orange Notebooks, activity/dispatch reports and storm reports.
• Utilizes PI Processbook to monitor facility operation and to gather information to produce reports. Gathers data and formulates storm reports for Wastewater Operations.
• Acts as liaison to the Department of Occupational Health and Safety and implements recommendations as needed. Responsible for the safe operation of all wastewater system components and ensures all staff are in compliance with all MWRA safety policies and procedures.
• Manages wet weather events for Wastewater Operations.
• Takes part in the hiring process and trains staff on proper Operational Techniques and Emergency Response.

SECONDARY DUTIES:

• Performs related duties as required

MINIMUM QUALIFICATIONS:

Education and Experience:

• BS. in engineering, or environmental field or related field.
• Demonstrated knowledge of wastewater operations and wastewater equipment maintenance and practices as acquired by at least seven (7) years of experience in the field including three (3) years of experience supervising staff
• Any combination of education and experience.

Necessary Knowledge, Skills, and Abilities:

• Ability to read and interpret plans and drawings.
• Proficient in the use of personal computers and associated Microsoft Office software programs, including Word, Excel, and Access.
• Experience with the CMMS software MAXIMO.
• Capable of entering, of setting up, installing, disassembling confined space equipment and ability to work in a confined space.

SPECIAL REQUIREMENTS:

A valid Grade 4M Wastewater Operator's license.

A valid Grade 4 Collections System Certification (preferred).

A valid Massachusetts Class D Motor Veh