Jobs and Careers
AP
Project Manager
AppenRemote US, United StatesRemotefull_timeVerifiedPosted 23 Aug 2024
About the role
About Appen
Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.
Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.
At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.
At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Position Summary: The Project Manager (PM) leads service delivery for our clients. The PM does this through developing and executing project plans following best practice. As part of the Data Collection team at Appen they will specialize in delivery for a variety of crowd-based data collection projects.
Data Collection is a global team with hubs in APAC, EMEA and the USA. This role will be hybrid remote home-office based with some on-site collection supervision. The PM will interact with the general public as a representative of Appen and our clients.
The PM will lead project teams to successful client and project outcomes through high quality service delivery. The PM achieves this through nuanced, expert coordination of internal and external teams and stakeholders. The PM works collaboratively with an Appen team to meet all client and project requirements.
The ideal candidate will demonstrate solid project management practice in a client-facing, service delivery setting with a keen appreciation of scope management. You will have a ‘no stone left unturned’ approach to problem solving, backed by a commercial awareness of the cost/benefit of a given course of action. You will be comfortable using a wide variety of software tools and applications, as well as interpersonal skills in group facilitation and team building.
PMs are exposed to a wide range of project types driven by client demand. Any domain of subject matter expertise is acceptable, however exposure to any of the following domains will be potentially advantageous: machine learning and AI, languages and linguistics, or software development.
The role includes but is not limited to the following duties and responsibilities:
Leading project teams -· Develop and execute delivery and quality management plans to support a project end-to-end· Autonomously plan and manage projects to quality, time, and budget to ensure effective project execution and delivery· Build and maintain strong client relationships to increase client satisfaction and revenue opportunities· Communicate with all stakeholders, in a timely, clear, and concise manner across multiple time zones· Drive continuous project improvements and efficiencies· Coordinate all technical activities as required for project delivery including technical set up, workflow design, quality assurance process design and project delivery itself via Appen or client systems.· Prepare and implement project plans, prepare reports and project-related materials
Position Title Project ManagerCareer Level Individual ContributorDivision OperationsDepartment/Family Data CollectionReports To Program Manager, Data CollectionDirect Reports NoneLocation Hybrid remote with up to 60% on-site in Kirkland, WAPosition type Full time 40 hours per week· Manage risks and issues and undertake recovery actions as necessary· Actively participate in departmental project review and QBR meetings as assigned
Leading best practice –· Sponsor or present post project reviews, learning and training initiativesDocument project and process resources arising from service deliveryProvide operational input to the Sales team (as required)Participate in the training and mentoring Appen staff, program improvements, initiatives, and committee work as assignedActively participate in departmental project review and QBR meetings as assigned
· Degree level qualification from an accredited university or equivalent work experience preferredo E.g
Appen is a leader in AI enablement for critical tasks such as model improvement, supervision, and evaluation. To do this we leverage our global crowd of over one million skilled contractors, speaking over 180 languages and dialects, representing 130 countries. In addition, we utilize the industry's most advanced AI-assisted data annotation platform to collect and label various types of data like images, text, speech, audio, and video.
Our data is crucial for building and continuously improving the world's most innovative artificial intelligence systems and Appen is already trusted by the world's largest technology companies. Now with the explosion of interest in generative AI, Appen is helping leaders in automotive, financial services, retail, healthcare, and governments the confidence to deploy world-class AI products.
At Appen, we are purpose driven. Our fundamental role in AI is to ensure all models are helpful, honest, and harmless, so we firmly believe in unlocking the power of AI to build a better world. We have a learn-it-all culture that values perspective, growth, and innovation. We are customer-obsessed, action-oriented, and celebrate winning together.
At Appen, we are committed to creating an inclusive and diverse workplace. We are an equal opportunity employer that does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Position Summary: The Project Manager (PM) leads service delivery for our clients. The PM does this through developing and executing project plans following best practice. As part of the Data Collection team at Appen they will specialize in delivery for a variety of crowd-based data collection projects.
Data Collection is a global team with hubs in APAC, EMEA and the USA. This role will be hybrid remote home-office based with some on-site collection supervision. The PM will interact with the general public as a representative of Appen and our clients.
The PM will lead project teams to successful client and project outcomes through high quality service delivery. The PM achieves this through nuanced, expert coordination of internal and external teams and stakeholders. The PM works collaboratively with an Appen team to meet all client and project requirements.
The ideal candidate will demonstrate solid project management practice in a client-facing, service delivery setting with a keen appreciation of scope management. You will have a ‘no stone left unturned’ approach to problem solving, backed by a commercial awareness of the cost/benefit of a given course of action. You will be comfortable using a wide variety of software tools and applications, as well as interpersonal skills in group facilitation and team building.
PMs are exposed to a wide range of project types driven by client demand. Any domain of subject matter expertise is acceptable, however exposure to any of the following domains will be potentially advantageous: machine learning and AI, languages and linguistics, or software development.
The role includes but is not limited to the following duties and responsibilities:
Leading project teams -· Develop and execute delivery and quality management plans to support a project end-to-end· Autonomously plan and manage projects to quality, time, and budget to ensure effective project execution and delivery· Build and maintain strong client relationships to increase client satisfaction and revenue opportunities· Communicate with all stakeholders, in a timely, clear, and concise manner across multiple time zones· Drive continuous project improvements and efficiencies· Coordinate all technical activities as required for project delivery including technical set up, workflow design, quality assurance process design and project delivery itself via Appen or client systems.· Prepare and implement project plans, prepare reports and project-related materials
Position Title Project ManagerCareer Level Individual ContributorDivision OperationsDepartment/Family Data CollectionReports To Program Manager, Data CollectionDirect Reports NoneLocation Hybrid remote with up to 60% on-site in Kirkland, WAPosition type Full time 40 hours per week· Manage risks and issues and undertake recovery actions as necessary· Actively participate in departmental project review and QBR meetings as assigned
Leading best practice –· Sponsor or present post project reviews, learning and training initiativesDocument project and process resources arising from service deliveryProvide operational input to the Sales team (as required)Participate in the training and mentoring Appen staff, program improvements, initiatives, and committee work as assignedActively participate in departmental project review and QBR meetings as assigned
· Degree level qualification from an accredited university or equivalent work experience preferredo E.g
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