Organization Design – Future of Work Senior Director

Job Description

General Summary:

As advancing technology reshapes how work gets done, we are seeking a forward-thinking Senior Director of Organization Design – Future of Work to develop the strategy, approaches and tools that enable Leaders and HR in designing tech-enabled organizations. This role will define the frameworks and provide guidance needed to evolve workforce plans, roles and team structures in a way that both unlocks the benefits of advancing technology and supports employees through growth and change. You will work with various stakeholders across HR, Sr Leaders, Training, Finance and Data & Technology teams to design, develop and implement products that meet organizational needs.

Key Duties and Responsibilities:

Strategy Development

• Define the enterprise-wide organization design strategy that enables the adoption and integration of AI across functions and business units
• Align strategy with enterprise goals, talent priorities, and future-of-work initiatives

Approach & Tools

• Develop practical frameworks, tools, and methods for organization design, role design, and capability planning—purpose-built for use by HR Business Partners and leaders
• Create scalable resources (e.g., design playbooks, decision guides, capacity models, change impact tools) to support consistent and effective adoption across the enterprise

Workforce Planning

• Partner with Workforce Planning, Data & Technology, and Finance teams to understand capacity shifts from AI use cases and translate them into proactive workforce strategies
• Identify how work shifts across roles—and build guidance to support role transitions, upskilling, or redeployment in a supportive and empowering way

Collaboration & Capability Building

• Serve as a thought partner and advisor to HR Business Partners and functional leaders, equipping them with the tools to lead AI-related org design shifts
• Engage with functional leaders on the approach and build ownership of AI-enabled ways of working

Change Enablement

• Develop change management guidance and leader enablement strategies that help HR and people managers support teams through organizational evolution
• Identify risks and opportunities for organizational health and employee experience as AI adoption accelerates

Measurement & Continuous Improvement

• Establish success measures to track the effectiveness of org design and workforce efforts
• Use feedback loops and pilot learnings to iterate and refine tools and frameworks over time

Knowledge and Skills:

• Deep expertise in organization design, operating model development
• Experience with workforce planning and/or modeling, including capability and capacity planning
• Familiarity with advancing technology AI and agentic AI and their implications on workforce productivity, structure, skills, and work design
• Proven experience developing strategy and scalable frameworks for Leaders and HR
• Strong background in culture and driving change management, supporting leaders through large-scale transformation
• Executive written and presentation communication skills with the ability to simplify complex concepts
• Experience supporting HR business partners and Leaders in applying org design in practice
• Ability to build relationships cross-functionally and lead groups toward common goals
• Creative problem-solving skills and critical thinking abilities with ability to execute through strong operational excellence and attention to detail  

Education and Experience:

• Bachelor’s degree in organizational development, Human Resources, I/O Psychology, Business, or a related field OR equivalent relevant experience
• Typically requires 12 years of experience in organization design and/or strategy HR roles or the equivalent combination of education and experience

#LI-EE1  #LI-Hybrid

Pay Range:

$228,800 - $343,200

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career