Sr. Labor & Employment Counsel

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Genesys is seeking an experienced labor lawyer to manage labor and employment law matters for the Company on a global basis. The ideal candidate will have at least 8 years of experience in a law firm or in-house role. The Sr. Labor and Employment Counsel will work closely with senior-level executives, global Legal and Human Resources teams, and cross-functional business partners worldwide. This will be a remote role. The successful candidate will report directly to the Genesys Senior Labor and Employment Counsel. 

Responsibilities:

The Sr. Labor and Employment Counsel is expected to provide legal advice on labor and employment related laws, regulations, rules, and orders for the Company (with its headquarters in California) on a global basis. The successful candidate will be able to provide day-to-day advice to assist the Company in managing and mitigating labor and employment risks, and will include the following responsibilities:

• Serve as the primary subject matter expert for employment disputes globally.
• Provide advice, counsel, and legal review for labor and employment, benefits, immigration, and other related matters, including for prospective candidates, employees, and other workers, terminations, transfers, discipline, restructures, layoffs, and selection processes.
• Draft and support training on labor and employment or other related laws, rules, or regulations, and update and advise on any material changes in such laws, rules, or regulations.
• Work on labor and employment, employee benefits, immigration, and other related matters or projects, as necessary.
• Develop and implement employment policies to ensure best practices and compliance with applicable laws and regulations.
• Partner with cross-functional teams, including the Executive, Legal, and HR teams, to provide strategic, business-oriented, employment law guidance for successful execution of Company initiatives.
• Investigate and respond to federal and local administrative complaints, including local agency charges.
• Manage litigation related to employment matters and oversee and manage outside counsel globally.
• Provide legal guidelines and support regarding the company’s contingent workforce and agency workers.
• Support merger and acquisition transactions and related integration of employees.
• Collaborate with the HR team to generate and implement training on employment law topics.

The ideal candidate will have experience conducting employment-related investigations, conducting witness interviews, drafting pleadings and motion work, overseeing settlement negotiations, and attending hearings and mediations. Additionally, the ideal candidate will have experience working closely with, and managing, outside counsel over the duration of workplace litigation matters.

Job Requirements:

• The candidate must possess a law degree from an accredited law school and be a member in good standing with at least one U.S. state bar.
• The candidate must have at least 8 years of experience as an employment lawyer, ideally with legal experience gained from a combination of private practice and in-house roles.
• The position requires a confident and experienced attorney with a strong track record in managing a broad range of legal issues and interacting closely with business leaders.
• Strong oral and written communication skills are essential. In addition, the candidate must demonstrate the ability to exercise judgment and diplomacy while addressing sensitive or challenging issues with internal or external stakeholders, as well as an ability to think creatively and strategically.
• The candidate must have a demonstrated and proven ability to work well with senior Human Resources and operating executives, leveraging strong intellectual, conceptual, and analytical skills and be effective at building consensus among business leaders.<