Human Resources Specialist

Job DetailsJob Location: Irving, TX 75038Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: Up to 10%Job Shift: DayJob Category: People Operations
Job Summary


The Human Resources Specialist plays a key role in the HR department by serving as a point of contact for employees and managers regarding HR matters and providing comprehensive support in various HR functions. This position is responsible for a wide range of tasks, including onboarding, offboarding, employee relations, compliance, and other team projects, contributing to the development and maintenance of a positive and productive work environment.

 

 


Essential Duties & Responsibilities



Facilitate a seamless transition for new hires by managing onboarding processes such as drug/alcohol testing, background check, training, employment paperwork, IT equipment, System accesses, and other tasks required to ensure a successful on-boarding are completed accurately and timely
Conduct orientation sessions in person or via Teams
Flexible to conduct orientations in from early morning to early evening hours and/or weekends as needed to meet the demands of our distributed workforce
Up to 10% travel as required for in person orientations – in state or out of state
Process promotions and transfers, updating relevant systems to reflect changes
Work closely with departments such as IT, Accounting, and Safety to enhance the onboarding red-carpet experience for new employees
Provide guidance to employees on HR policies and procedures
Maintain direct communication with both internal teams and external partners
Handle incoming and outgoing mail, ensuring timely distribution of badges and HR-related correspondence
Follow termination procedures, completing offboarding tasks
Assist with conducting exit and stay interviews to monitor employee feedback
Monitor and respond to inquiries in the internal ticketing queue
Review and update standard operating procedures (SOPs) for accuracy
Respond to multistate unemployment claims and manage appeal proceedings
Process requests for employment verification in accordance with company policies
Track and maintain annual trainings requirements
Travel as needed (approximately 10%) within the U.S. to attend orientation meetings
Participate in team projects as needed
Identify training needs and assist in the development of employee training programs
Maintain accurate and confidential employee records and HR files
Assist in creating, implementing, and communicating HR policies and procedures
Provide support to HR Manager and other staff
Ensure compliance with federal, state, and local employment laws and regulations
Lead project meetings and makes presentations
Represent the organization and maintain liaison with individuals and related organizations
Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
Uphold the organization’s standards of integrity, accountability, and respect in all duties and interactions
Adhere to all company policies, procedures, and applicable laws and regulations
Other duties as assigned or required to meet the business needs


 
Qualifications

Knowledge, Skills, & Abilities



Proficient with electronic communications including e-mail and text as well as standard office applications (i.e., Microsoft Office Suite)
Advanced oral and written communication skills for effective employee relations at all levels using a customer service approach
Applying logical thought processes and organizing resources in order to solve issues and meet commitments
Making decisions and seizing opportunities in the context of RailPros business objectives
Satisfying internal and external customer expectations and developing customer partnerships
Partnering effectively with others in order to achieve results
Strong presentation skills including demonstrated proficiency with presentations in front of large groups
Strong organizational and analytical skills
Basic knowledge of HR concepts with emphasis on staffing processes, internal HR policies, employment law and interviewing techniques or equivalent demonstrated skills and abilities
Demonstrated personal computer skills using Microsoft Office, Internet software, and human resources information system (HRIS) and applicant tracking system (ATS) applications


 


Required Education and Experience



Associate’s degree in HR, Business, or related field
3 years’ experience in human resources, including onboarding/offboarding, employee relations, unemployment claims, and compliance


 


Preferred Education and Experience



Bachelor’s degree in HR, Business, or related field
5 years’ experience in human resources


 


Additional Qualifications, Certifications, etc.



HR certification preferred


 


Supervisory Res