Sr. Director-Clinical Informatics and Analytics (Full-Time Remote, North Carolina Based)

The Senior Director of Clinical Informatics and Analytics leads a team in supporting various departments of the organization through clinical data analysis and reporting to drive key initiatives and support the overall business strategy.  This role is necessary to build and drive the clinical reporting and analytics capabilities, and to assure that clinical platforms are optimized to support and inform the everyday work of the front-line staff.

This position will allow the successful candidate to work fully remote; they will be required to report on-site to the Alliance Home Office (Morrisville, North Carolina) for business meetings as needed. The role is preferably to be based in North Carolina, however, candidates residing outside of NC will be considered on a case by case basis. 

 Responsibilities & Duties

Clinical Data Analysis and Reporting

• Build and develop reports using warehoused data owned by IT.  Build on existing organization-wide reporting platforms in addition to ad hoc needs
• Identify reporting needs and facilitate requirements development for staff productivity and performance monitoring. This includes, but is not limited to, caseloads, member outreach and engagement, alignment with CM contract requirements, KPI metrics, TCM billing, and documentation standards
• Review member outcome data trends and analyze the impact of care management efforts to improve outcomes
• Remain cognizant of current Alliance and departmental spending trends and the effect on the availability of fiscal resources; discuss budget requirements and amendments with SVP Population Health- Care Management and Chief Medical Officer
• Prepares operational analysis, presentations and recommendations as required; presents findings to a wide variety of stakeholders including executive and senior leadership

Lead Business Strategy for Clinical Software Systems 

• Advocate for maximal utility and capabilities from existing platforms.  Evaluate needs for existing and future systems while maintaining fiscal responsibility
• Closely collaborate with Executive and Senior Clinical Leadership to drive key initiatives, foster cross-functional collaboration and ensure the effective execution of clinical strategies aligned with the organization’s mission and goals
• Ensure that proper structures and systems are in place for the development, recommendation and review of new programs, program expansions or program changes
• Anticipate and proactively identify potential challenges and opportunities for improvement across the Clinical Operations departments and facilitate operational efficiencies and mitigation strategies by providing actionable recommendations
• Own and spearhead cross-departmental strategic projects and initiatives from inception to execution assuring successful outcomes
• Ensure that proper structures and systems are in place for the development, recommendation and review of new programs, program expansions or program changes
• Promote and facilitate communication and collaboration between clinical leadership, departments, and stakeholders ensuring alignment and integration of efforts
• Prepares operational analysis, presentations and recommendations as required; presents findings to a wide variety of stakeholders including executive and senior leadership

Cross Functional Collaboration with Other Departments 

• Lead team of analysts in supporting numerous departments including Care Management; Pharmacy, Utilization Management, Appeals and Grievance, Population Health, and Quality will have competing needs that must be prioritized to best meet organization performance
• Collaborate with other departments and entities outside of the organization to secure reliable information, analytics, and reporting
• Lead in a consultant role in advising executive and senior leadership on complex and high-risk strategic and contractual operational initiatives
• Collaborate with leaders across the organization to help them understand and identify the value drivers to improve business operations and meet departmental objectives
• Communicate corporate initiatives with both technical and non-technical Alliance executives and other team members, using active leadership skills across project team and the business community
• Develop cross-departmental teams and analytics business application expertise throughout the Alliance organization

Manage and Develop Staff

• Responsible for establishing and implementing a safe working environment that meets all licensure, regulatory, and accreditation requirements
• Develops training plans to support and maintain highly qualified Team Member
• Work with Human Resources and Directors to attract, maintain, and retain a highly qualifie