Sr Staff Business Systems Analyst

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them.

Team

The HRIS Team is part of the People Technology organization. We work collaboratively to enable delivery and support of multiple HR priorities, executing on operational plans as well as designing and implementing Workday solutions that provide an awesome end user experience for our Workforce.

Role

We are seeking an experienced and highly collaborative Principal Business Systems Analyst. The primary area of focus will be Workday Application Management (key areas: Core HCM, Advanced Compensation, and Advanced Reporting skills). You will leverage deep technical and functional process expertise to develop scalable technology solutions for our workforce.

What you get to do in this role:   

• Be part of the team that builds, improves, and maintains solutions for our employees, where Workday HCM as system of record and ServiceNow as primary system of engagement play starring roles. 
• Combine your strategic thinking and deep HR Technology domain expertise to tackle complex business problems by breaking them down and developing creative, high-quality solutions, all while never losing sight of the big picture.
• Draw on your proven Workday HCM expertise (Core HCM, Advanced Compensation, Advanced Reporting) to shape the future. Take full advantage of our WD product investment in a way that scales for the future and flows seamlessly with our internal instance of ServiceNow.
• Collaborate with a variety of partners. Work with internal-facing Product Pods and business stakeholders to deliver connected experiences that put the employee at the center, ranging from strategic initiatives to more immediate technical needs. Use your excellent communication skills to advocate with fellow technologists and business stakeholders.
• Thought leadership. Keep up with changes in the landscape (ex. emerging functionality from future WD releases). Partner with Technical Product Managers and product-based pods to drive and consult on key business initiatives, enabled through new or existing functionality.

Qualifications

To be successful in this role, we need someone who has:

• BE/M Tech degree in Information Systems or related discipline; Advanced degree a plus.
• 8-10 years of experience working in the HR technology ecosystem with advanced technical knowledge of Workday: Core HCM, Advanced Compensation, Advanced Reporting, EIBs and calculat