Senior Director - Product & Design - Marketing & Media Technology (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

The Marketing & Media Technology team at DSG Tech is reshaping the way Dick’s Sporting Goods engages with our Athletes and Teammates across their journey in sport. Driving new ways to better know and speak to them through content and personalization capabilities, to our differentiated loyalty strategy and platform, to our expansion into retail media – the Marketing & Media portfolio is at the core of Dick’s Sporting Goods transformation.

The Senior Director, Product & Design for Marketing & Media Technology is an inspiring product leader and an experienced and dynamic practitioner, driving the vision for several pillars of our omni-channel transformation and experience. This leader will guide a diverse team of 25+ product and design teammates across 12+ product teams, collaborate across technology, marketing and loyalty operations, and partner with business units across categories and channels to deliver outstanding product experiences for our Athletes and productivity for our business.

To be successful as a leader in the Athlete Product & Design organization, the Sr. Director will bring an Athlete-centric approach, continuously seeking to understand and exceed our customer’s – both internal and external – expectations. With capabilities that come to life across categories and channels, the ideal candidate must have a strong ability to partner and manage change, cultivate champions and foster an environment of trust to achieve end-to-end results which often require operational alignment and activation. As we are in the midst of our transformation, we are looking for a highly-motivated and accountable product leader, with the ability to elevate your team and capable of rolling up your sleeves to solution alongside them . This role requires the leader to exhibit balance, exploring ideas for growth and new opportunities, while recognizing the need to solve for customer and business problems in the moment.

The future is bright in Marketing & Media, and only getting brighter, with a truly transformative portfolio of strategic programs – from innovative approaches to personal shopping and service, to new rewards and tracking platforms to motivate athletes, to generative AI creative and content capabilities, and a high-growth media business, DSG Tech is the place to be.

If this sounds like a fit, we invite you to join us on our journey to reshape the future of retail and sports.

Job Duties & Responsibilities:

Strategy & Planning

• Product Strategy & Roadmap - You own the vision, strategy, and roadmap for your area of focus. Must be able to distill the “fire hose” of insights, data, and requests into an actionable vision inclusive of customer and business partners needs to build both incremental and innovative experiences for your customers, ensuring that value is delivered early, often, and in-sync with customer goals.  You are responsible for prioritizing features to support the enterprise cross-functional roadmap across all product groups.  This will also require saying up to date on industry trends and best practices in data and analytics and incorporating them into the strategy and execution.

• Customer Value & Business Outcomes – Ensures a business outcome is achieved and customers receive a product that provides value, whether it’s an MVP or mature product with a new feature.  Goes above and beyond defining and delivering. Requires a solid understanding of the inter-relations of our business – financial, marketing, sales, legal, partnerships, customer service, stores, technical capabilities, user experience.

• Know Your Business – Accountable for results.  Whether that is maximizing metrics, managing expectations, addressing customer feedback, or prioritizing the backlog.  Knowing your numbers, competitors, who is doing what, the next big thing, suggesting innovative ideas to POC and constantly striving to increase revenue and conversion are primary responsibilities for your role.  You will provide regular reporting to executive management along with strategies to constantly improve the numbers, hit revenue goals, and maximize return on investment.

• Product Decisions – you will be called upon to make tough decisions, whether it is a go/no-go decision, balancing risks versus reward, pros/cons, dependencies, cost/benef