Strategy & Operations Director

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

THE POSITION
Our roster has an opening with your name on it

FanDuel is looking for an experienced Director of Strategy & Operations to elevate communication and collaboration across our Central Product and Operations teams. In this strategic role, you'll engage closely with key stakeholders, streamline processes, and enhance organizational alignment. You’ll identify and bridge gaps in responsibilities, optimize stakeholder interactions, and ensure clear and consistent management reporting. In partnership with HR, you'll also play a vital role in talent management, hiring processes, and team development initiatives. This role blends strategic vision with day-to-day operational excellence, requiring someone passionate about driving progress, aligning teams, and unifying the department’s voice to amplify impact across the entire FanDuel organization.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

Strategic Enablement

• Act as a strategic enabler for Central Product and Operations (CPOPS) on FanDuel-wide initiatives and cross-department projects.
• Drive innovation and foster cross-team collaboration through events and team-building activities, including organizing offsites.
• Establish structures within the department to maximize leadership effectiveness and impact.

Operational Reporting & Dashboard Management

• Create and maintain dashboards and reporting frameworks to monitor operational health, strategic alignment, and goal achievement aligned with the CPOPS Strategy.
• Develop methods to track and report department strategy execution and ensure alignment with broader business strategies.
• Collaborate with leadership and key partners (e.g., Finance) to ensure clear visibility of reporting, sources of truth, and KPIs.

Stakeholder Engagement & Communication

• Ensure alignment across CPE, MarTech, Business Operations, and other CPOPS stakeholders.
• Develop and maintain comprehensive stakeholder communication plans, introducing consistency and clarity.
• Launch stakeholder engagement routines to measure satisfaction and identify opportunities for improvement.
• Continuously develop new methods for effective stakeholder engagement, clearly defining roles and communication expectations.
• Manage department-wide communications, including All Hands and Town Hall updates, to provide regular visibility into CPOPS goals, metrics, strategic objectives, and key initiatives.

Talent Development & Capability Building

• Partner closely with HR to enhance talent management strategies, hiring processes, and team development.
• Develop new forums for aligning teams and supporting effective change management.
• Address organizational vulnerabilities such as single points of failure, and assist in creating a cohesive location strategy.
• Support structured responses to employee feedback (e.g., PeakOn surveys) and develop robust departmental people plans in collaboration with HR.

 

THE STATS
What we're looking for in our next teammate

• Bachelor's degree in Business Administration or related desirable field; advanced degree is a plus
• Minimum 8 years + of relevant experience
• One or more previous roles at a technology or sports entertainment compan